Now Hiring - Trinity Trace Apartments - Assistant Community Manager in Arlington, TX

Full description of the position

POSITION OF ASSISTANT MANAGER Reports to: PROPERTY MANAGER The purpose of this job description is to communicate the responsibilities and duties associated with the position of ASSISTANT MANAGER. While the following information should be considered a comprehensive description of this position, it should be noted that some responsibilities and duties may not be specifically addressed. Every person is expected to perform any reasonable task or request that is consistent with fulfilling Falkin Platnick Realty Group, Inc. objectives. It is imperative that you review these duties, skills and physical requirements closely and that you understand that by signing the Job Description Acknowledgment, you are verifying that you can perform all the duties, have the skills and possess the physical abilities that are necessary to perform the job as described. JOB BRIEF: The ASSISTANT MANAGER is to assist the property manager in effectively managing the assigned community. In the property manager's absence, the ASSISTANT MANAGER will assume all responsibilities associated with accomplishing community objectives as set forth by the property manager and the property owner. In addition, the ASSISTANT MANAGER is directly responsible for maintaining daily, weekly, and monthly reports including accurate reporting of rents and deposits received. DUTIES AND RESPONSIBILTIES Conduct all business in accordance with FPRG's policies and procedures. Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to apartments. INCOME COLLECTION Maintains accurate resident records. Updates on a daily basis all rents, deposits, and application fees received from residents. Issue appropriate notices when necessary (e.g., late payments, eviction notices, return check memos). Deposits all receipts prior to bank close each day. Falkin Platnick Realty Group, Inc. RESIDENT RELATIONS Maintains positive customer relations attitude. Physically inspects community when on grounds, picks up litter and reports any service needs to maintenance staff. Will also inspect move-outs and vacancies when requested. MARKETING Must be knowledgeable of all phases of leasing and resident retention. Works with lease renewals each month. Greets prospective clients, shows community and performs leasing duties as needed. Answers and handles incoming phone calls from prospective new residents, current residents, vendor/suppliers, etc. Maintains awareness of local market conditions and trends. Contributes ideas to property manager for marketing community and improving resident satisfaction. ADMINISTRATIVE Updates required reports concerning move-out notices, activity, etc., on a daily basis and provides information to the property manager. Organizes and files all applicable reports, leases and paperwork. Proof reads all lease paperwork and process move-ins and move-outs. Accepts service requests from residents and routes to maintenance for prompt processing. Conducts service follow-up with resident when work is completed. GENERAL Performs any additional duties assigned by property manager or Director of Operations. QUALIFICATIONS Position prefers 1 year experience in property management (e.g.: assistant or manager). Must have basic computer knowledge. Work Hours: 40 hours per week with flexible work week including weekends. Falkin Platnick Realty Group, Inc. PHYSICAL REQUIREMENTS Stand and walk or sit alternatively depending on specific needs of the day. Estimate 50% of time is spent on feet and 50% sitting at desk. Have occasional need (I% to 33% of the time) to perform the following physical activities: Bend/Stoop/Squat Climb Stairs Push or Pull Reach Above Shoulder Pick up litter, filing Show and inspect community Inspect and show community, open and close doors, cabinets Inspect community, store/retrieve supplies Have frequent need (33% to 66% of the time) to perform standing and walking activities related to inspecting and presenting community. Constant need (66% to 100% of time) to perform the following physical activities: Writing/Typing Grasping/Turning Finger Dexterity Corporate, inter-office, resident communications Telephone, doorknob use Operation of office equipment Lifting/Carrying (paperwork, deliveries, files, and miscellaneous): Over 25lbs 20lbs - 25lbs Less than 20lbs Under 10lbs Rare need (less than 1% of the time) Occasional need (1% to 33% of the time) Frequent need (33% to 66% of the time) Constant need (66% to 100% of the time) VISION REQUIREMENTS Constant need (66% to 100% of the time) to complete forms, read and review reports, wide variety of correspondence, view computer screen. Frequent need to see small detail and view computer screens. Frequent need (33% to 66% of the time) to see things clearly beyond arm's reach (inspecting community, and neighborhood surveys). Falkin Platnick Realty Group, Inc. HEARING REQUIREMENTS Constant need (66% to 100% of the time) to communicate over telephone and in person with vendors, corporate office staff, and residents. SPEAKING REQUIREMENTS Constant need (66% to 100% of the time) to communicate over telephone and in person. DRIVING/TRAVELING REQUIREMENTS Frequent need (33% to 66% of the time) to utilize personal transportation to inspect apartment community and surrounding neighborhood, make trips to the bank and also visit the corporate office. Must have valid driver's license and automobile insurance. WORKING ENVIRONMENT Indoors (66% to 100% of the time); frequently outdoors, all conditions (33% to 66% of the time). Occasional exposure to caustics, solvents, oils, fumes, flammables, pesticides, etc. (less than 10%). REASONING DEVELOPMENT HIGH. Must be able to apply principles of logical thinking to define problems, collect pertinent data, establish facts, draw valid conclusions and initiate appropriate course of action. Must be able to effectively convey ideas, images, and goals to a diverse group of personalities. Job Type: Full-time Pay: $16.00 - $18.00 per hour Expected hours: 40 per week Benefits: * 401(k) * 401(k) matching * Dental insurance * Health insurance * Paid time off Schedule: * Monday to Friday * Weekends as needed Work Location: In person