Now Hiring - Allen Associates, Ltd. - Inside Medicare Sales Agent in Memphis, TN

Full description of the position

• Medicare advantage call center agent MUST HAVE AN INSURANCE LICENSE
• Manage large amounts of inbound and outbound calls in a timely manner
• Follow communication "scripts" when handling different topics
• Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives
• Seize opportunities to upsell products when they arise
• Build sustainable relationships and engage customers by taking the extra mile
• Keep records of all conversations in our call center database in a comprehensible way
• Frequently attend educational seminars to improve knowledge and performance level
• Meet personal/team qualitative and quantitative target
• Strong phone and verbal communication skills along with active listening
• Continued outreach to customers for retention of sales
• Crossselling other lines of Insurance to our members such as Dental, Cancer, Accident plans and Life Insurance
• We're searching for ENTHUSIASTIC, HARDWORKING and DRIVEN Inside Sales Representatives with positive attitudes to join our team.