Now Hiring - Dutch Family Services LLC - Self Storage Property Manager in Lancaster, PA

Full description of the position

Job Title: Part-Time Property Manager - Self Storage Portfolio Company: Book Now Storage Location: Fully Remote About Us: Book Now Storage is a thriving and growing provider of self-storage solutions, committed to delivering exceptional customer service and operational excellence. Our growing portfolio of storage facilities serves a diverse client base, and we pride ourselves on maintaining high standards of quality and reliability. We are seeking a dedicated Part-Time Property Manager to join our team and support the management of our self-storage portfolio. Job Overview: We are looking for a professional and customer-focused Part-Time Property Manager to oversee the day-to-day operations of our self-storage facilities. This fully remote position requires approximately 15-20 hours per week during normal business hours (Monday through Friday, Saturday emergencies only). The ideal candidate will be organized, responsive, and adept at managing multiple tasks in a dynamic environment. We offer competitive compensation reflective of experience and performance. Key Responsibilities: * Payment Processing: Handle customer payments, ensuring timely and accurate processing of invoices and transactions. * Customer Communication: Answer incoming calls, respond to inquiries, and manage leads, providing excellent customer service to prospective and current clients. * Unit Leasing: Facilitate the leasing process for storage units, including preparing lease agreements and guiding customers through the rental process. * Maintenance Coordination: Collaborate with on-site maintenance staff to address facility upkeep, repairs, and operational needs. * Dispute Resolution: Address customer concerns related to maintenance and billing, resolving issues promptly and professionally. * Team Collaboration: Work closely with the management team to ensure smooth operations and compliance with company policies. Qualifications: * Experience in property management, customer service, or a related field; self-storage experience is a plus. * Strong organizational and multitasking skills, with a keen attention to detail. * Excellent communication skills, both written and verbal, with a professional and approachable demeanor. * Ability to work independently in a fully remote environment while maintaining accountability and responsiveness.. What We Offer: * Competitive pay based on experience. * Fully remote work arrangement, providing flexibility within normal business hours. * Opportunity to contribute to a growing self-storage portfolio in a supportive team environment. * A part-time schedule of approximately 15-20 hours per week, ideal for work-life balance. How to Apply: Interested candidates are invited to submit their resume and a cover letter detailing their qualifications and interest in the Part-Time Property Manager role to [please apply online]. Please include "Part-Time Property Manager Application" in the subject line. Applications will be reviewed on a rolling basis until the position is filled. Job Type: Part-time Pay: $17.00 - $20.00 per hour Expected hours: 15 - 20 per week Shift: * Day shift Application Question(s): * Have you ever worked remotely? * Do you have customer service experience? * Do you have property management experience? Work Location: Hybrid remote in Lancaster, PA 17601