Now Hiring - Confidential - Apartment Property Manager in Nashville, TN

Full description of the position

Summary The Apartment Property Manager manages the apartment community as a complete business unit to achieve operational and financial results. They train, supervise and mentor a team of Leasing Consultants and Maintenance staff to uphold the company's policies for leasing, marketing, accounting, property appearance, and resident customer service. Responsibilities * Motivates and empowers staff/team to achieve daily, weekly, and monthly property goals. * Plans and conduct weekly staff meetings. * Manages leasing activity to ensure budgeted goals are achieved; breaks down monthly targets to daily/weekly, individualized goals; decides on weekly specials; leases apartments. * Provides team leadership and focus; holds staff accountable for results. * Provides coaching and feedback to staff; ensures job expectations are known and followed by all people on the team; ensures consistency of personnel decisions/actions. * Manages elevated resident issues; ensures staff is focused on improving resident satisfaction through all interactions. * Schedule staff, plans for vacations and business requirements. * Oversee/direct local marketing strategy for property; works with corporate Marketing team. * Stays current on relevant market issues and competitive information. * Manages income and expenses to achieve operational budget; reviews and approve property expenses; authorizes expenditures. * Generates property wide communication to residents to inform and update them on issues and/or their apartment community. * Assists in the preparation of the operational budget. * Walks the property visually inspecting common areas; amenities, and vacant apartments to ensure cleanliness and professional appearance; takes action if property doesn't meet standards Customer Service Responsibilities * A complete, clean, and neat uniform must be worn when working on any company property including weekends, if applicable. Personal appearance must be clean and neat at all times, according to company policy * Communicate with residents and prospects in a manner consistent with company standards * Read and/or listen to resident requests/complaints * Receive resident complaints in a calm, open, and professional manner * Solve problems quickly, usually within 24 hours, or contact supervisor for immediate assistance Requirements * 3-5 years of experience in property management. * Local market experience with proven history in customer service, negotiation, and property marketing / advertising preferred. Job Type: Full-time Pay: $80,000.00 - $90,000.00 per year Benefits: * 401(k) * 401(k) matching * Dental insurance * Employee discount * Health insurance * Paid time off * Vision insurance Schedule: * Monday to Friday License/Certification: * Driver's License (Required) Ability to Commute: * Nashville, TN 37214 (Required) Work Location: In person