Now Hiring - Confidential - Apartment Property Manager in Nashville, TN

Full description of the position

Summary The Apartment Property Manager manages the apartment community as a complete business unit to achieve operational and financial results. They train, supervise and mentor a team of Leasing Consultants and Maintenance staff to uphold the company's policies for leasing, marketing, accounting, property appearance, and resident customer service.

Responsibilities

• Motivates and empowers staff/team to achieve daily, weekly, and monthly property goals.
• Plans and conduct weekly staff meetings.
• Manages leasing activity to ensure budgeted goals are achieved; breaks down monthly targets to daily/weekly, individualized goals; decides on weekly specials; leases apartments.
• Provides team leadership and focus; holds staff accountable for results.
• Provides coaching and feedback to staff; ensures job expectations are known and followed by all people on the team; ensures consistency of personnel decisions/actions.
• Manages elevated resident issues; ensures staff is focused on improving resident satisfaction through all interactions.
• Schedule staff, plans for vacations and business requirements.
• Oversee/direct local marketing strategy for property; works with corporate Marketing team.
• Stays current on relevant market issues and competitive information.
• Manages income and expenses to achieve operational budget; reviews and approve property expenses; authorizes expenditures.
• Generates property wide communication to residents to inform and update them on issues and/or their apartment community.
• Assists in the preparation of the operational budget.
• Walks the property visually inspecting common areas; amenities, and vacant apartments to ensure cleanliness and professional appearance; takes action if property doesn't meet standards Customer Service

Responsibilities

• A complete, clean, and neat uniform must be worn when working on any company property including weekends, if applicable. Personal appearance must be clean and neat at all times, according to company policy
• Communicate with residents and prospects in a manner consistent with company standards
• Read and/or listen to resident requests/complaints
• Receive resident complaints in a calm, open, and professional manner
• Solve problems quickly, usually within 24 hours, or contact supervisor for immediate assistance

Requirements

• 3-5 years of experience in property management.
• Local market experience with proven history in customer service, negotiation, and property marketing / advertising preferred. Job Type: Full-time Pay: $80,000.00 - $90,000.00 per year

Benefits

:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance Schedule:
• Monday to Friday License/Certification:
• Driver's License (Required) Ability to Commute:
• Nashville, TN 37214 (Required) Work Location: In person