Now Hiring - Insight Investments, LLC - End of Lease Specialist in Costa Mesa, CA

Full description of the position

Responsibilities * Responsible for managing customer's End of Lease needs including, but not limited to, coordinating shipping, developing a process while adhering to Lessee's contractual obligations, and assisting in resolving billing inquiries. * Work in tandem with 2nd Gear receiving department to ensure all off-lease returned equipment is recorded into appropriate system * Process all return reconciliations in leasing software system by the required monthly deadline. * Collaborate with Sales staff utilizing a holistic End of Lease approach to provide excellent customer service and ensure proper account management. * Create and distribute reports as they relate to all End of Lease activity for both internal and external customers. * Manage 3rd party vendor relationships to ensure high level of client satisfaction across all parties. * Generate chargeback statements for equipment returns that are not in compliance with lease return standards. * Assist in the execution of renewal/rewrite/buyout transactions. * Provide assistance and backup for Portfolio Analyst with renewal/rewrite/buyout proposals and quotes. * Provide assistance with Equipment Coding Reviews. Qualifications / Education * 1-2 years of experience in Asset Management, Logistics, or Leasing * Must be a highly motivated individual with high level of initiative and an attitude of willingness * Strong verbal and written communication skills; and excellent interpersonal skills with the ability to provide superior customer service and maintain cooperative working relationships * Strong organizational and time management skills with the ability to multi-task and work autonomously or with a team * Strong attention to detail * Excellent analytical capacity and decision -making abilities * High School Diploma or equivalent Skills * Proficient with MS Word * Experience with IT hardware such as Storage Equipment, PC, Networking, and Video Conferencing a plus * Advanced MS Excel skills including vlookups, pivot tables and macros * Experience with Great Plains preferred * Knowledge of Lease Wave application a plus Insight Investments, LLC is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, age, sexual orientation, gender identity, disability, status as a Veteran or other protected classification. Division: Insight Investments Location: 611 Anton Blvd,Suite 700, Costa Mesa, CA 92626 Job Type: Full-time Pay: Up to $31.00 per hour Schedule: * Monday to Friday Work Location: In person