Now Hiring - Auburn University - Assistant Director, Ticket Sales & Retention in Auburn, AL

Full description of the position

Position Details Position Information Requisition Number S3704P Home Org Name Athletic Ticket Office Division Name Director Intercollegiate Athletics Position Title Assistant Director, Ticket Sales & Retention Job Class Code BB44A Appointment Status Full-time Part-time FTE Limited Term No Limited Term Length Job Summary *Auburn University Athletics is excited to begin the search for an Assistant Director of Ticket Sales & Retention! *This individual will serve as an active member of the outbound ticket sales team for Auburn University Athletics. The Coordinator of Ticket Sales is responsible for selling a full menu of ticket options to athletics events and soliciting contributions to Tigers Unlimited Foundation. Essential Functions * Conducts daily outbound calls and touch points to prospects for full season, mini plans, group, and single game tickets for football, men's and women's basketball, baseball, softball and gymnastics. * Calls current and previous ticket buyers and cold-calls new leads to generate sales. * Cultivates current and past groups and new prospects to generate sales. * Contacts area businesses, youth organizations, and other large groups to promote the group ticket program. * Works all home football game days and other athletic home events as determined by the Manager for Ticket Sales and Assistant Athletics Director for Ticketing to service ticket buyers. * Achieves and exceeds weekly, monthly, and annual sales goals by performing daily outbound calls and setting face-to-face meetings and tours. * Provides superior customer service to prospects, ticket buyers and donors throughout the season. * Develops relationships across the department within all Auburn Athletics external units and Tigers Unlimited Foundation. * Works closely with the Manager of Tickets sales to create new revenue generating ideas. Job requires ability to work a flexible schedule, including weekends, holidays, and evening hours. * May need the ability to travel as needed to complete job duties and responsibilities. May perform other duties as assigned. Why Work at Auburn? * Life-Changing Impact : Our work changes lives through research, instruction, and outreach, making a lasting impact on our students, our communities, and the world. * Culture of Excellence : We are committed to leveraging our strengths, resources, collaboration, and innovation as a top employer in higher education. * We 're Here for You: Auburn offers generous benefits, educational opportunities, and a culture of support and work/life balance. * Sweet Home Alabama : The Auburn/Opelika area offers southern charm, vibrant downtown scenes, top-ranked schools, and easy access to Atlanta, Birmingham, and the Gulf of Mexico beaches. * A Place for Everyone : Auburn is committed to fostering an environment where all faculty, staff, and students are welcomed, valued, respected, and engaged. Ready to lead and shape the future of higher education? Apply today! War Eagle! Minimum Qualifications Minimum Qualifications Education: Bachelor's degree Experience: 1 year of experience in ticket sales, or customer service experience. Minimum Skills, License, and Certifications Minimum Skills and Abilities * Communicate effectively with others verbally and in writing; * Pay attention to the minute details of a project or task; * Show consideration for and maintain good relationships with others * Knowledge of sales and customer services best practices and demonstrated track record in sales and building quality relationships. Minimum Technology Skills Minimum License and Certifications Desired Qualifications Desired Qualifications * Experience preferred with a major Division 1 university or professional sports Posting Detail Information Salary Range $32,100-$44,900 Job Category Athletics Support Working Hours if Non-Traditional 7:45a - 4:45p, M-F, nights and weekends as needed City position is located in: Auburn State position is located: Alabama List any hazardous conditions or physical demands required by this position Posting Date 06/14/2024 Closing Date Equal Opportunity Compliance Statement It is our policy to provide equal employment and education opportunities for all individuals without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, age, disability, protected veteran status, genetic information, or any other classification protected by applicable law. The Office of Equal Opportunity Compliance (EOC) strives to ensure an inclusive and equitable working, living, and learning environment for members of the Auburn University community. Please visit their website to learn more.