Now Hiring - Romano Law PLLC - Business Development Manager in New York, NY

Full description of the position

BUSINESS DEVELOPMENT MANAGER Romano Law PLLC is a dynamic law firm headquartered in the heart of New York City. We provide comprehensive legal services to entrepreneurs, startups, and creative professionals across various industries. Our team is dedicated to delivering exceptional legal solutions tailored to our clients' unique needs, while fostering a collaborative and inclusive work environment. JOB DESCRIPTION: As a Business Development Manager at Romano Law PLLC, you will play a pivotal role in managing a team of Client Service Coordinators and conduct calls and onboarding procedures with prospective clients, ensuring seamless communication between our legal team and prospective clients. We are seeking a proactive manager who is a detail-oriented individual with excellent communication skills and a passion for client service. YOU ARE: * Are a natural leader who thrives on developing people and building systems. * Balance EQ and IQ--you know how to listen and how to close. * Are data-driven, process-oriented, and always thinking about optimization. * Communicate clearly, confidently, and with a dash of charm. * Are a calm, composed presence in a fast-moving environment. * At ease in dynamic environments where priorities shift--seeing it as a chance to lead with clarity, problem-solve quickly, and stay focused on what matters most. YOU HAVE: * At least 3 years of managing client service or sales teams, ideally in a high-volume, service-based industry. * At least 5 years of experience in customer-facing roles--bonus points for legal, healthcare, or consulting. * A proven track record of hitting revenue/sales goals and improving conversion metrics. * Experience training and mentoring team members to meet KPIs and grow in their roles. * Comfort using CRMs and tools to track, manage, and analyze performance (Hubspot, Salesforce, etc.). * Strong instincts--you know how to guide without pressure. IN THIS ROLE, YOU WOULD: * Manage and develop a team of Client Service Coordinators, training and ensuring the team reaches revenue goals. * Serve as the frontline liaison, speaking with inbound leads, taking detailed notes and ensuring they are paired with the appropriate attorney. * Manage, maintain and track prospective inbound leads to ensure a seamless journey through the pipeline. * Meaningfully engage with clients, lawyers and prospects. * Use a date-driven approach to track and analyze key metrics to gauge the success of the department. * Proactively follow up with prospective clients and assist in guiding them through the onboarding process. * Leverage creative problem-solving to think outside the box to ensure client satisfaction. * Report to the Client Team Director, providing regular updates and insights. WHY US: * As we continue to grow, professional development is important to us - we provide a space that supports this. * Diversity is valued and welcomed at Romano Law. We appreciate differing backgrounds, experiences, and thoughts. * We promote team engagement in our collaborative, communicative, and approachable workplace. * Base Salary - $80k-$100k (Based on experience). TO BE CONSIDERED: At Romano Law, we believe everyone has the right to be happy and successful in their role and we go to great lengths to make this happen. Please tell us a little about yourself by submitting your application here: [please apply online] manager-6c5957aa-9408-49a0-b112-32a055d19413. * In your cover letter, be sure to include your answer to the question "What was the title of the 2012 Oscar Award winner for Best Original Score?" Job Type: Full-time Pay: $80,000.00 - $100,000.00 per year Benefits: * Flexible schedule * Health insurance * Paid time off Schedule: * 8 hour shift Ability to Commute: * New York, NY 10004 (Preferred) Ability to Relocate: * New York, NY 10004: Relocate before starting work (Preferred) Work Location: In person