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Now Hiring - Crystal Cruises - Sales Concierge in Aventura, FL
Sales Concierge in Aventura, FL
Crystal Cruises
Base Salary $32.3K - $51.91K/yr
Total Comp: NA
Qualifications Years In Sales
Industry: Professional Services
Benefits:
yesCustomer Size: all
Car Allowance: no
Sales Cycle: Short
Travel: none
Years Selling in Industry:
Education:
They Sell
Travel Agencies
To Whom
Hotels & Travel Accommodation
Location:
Aventura, FL
3.8
Full description of the position
Job Summary The company is seeking a proactive and organized Sales Concierge to join our sales team at Crystal, a leader in luxury cruise experiences. This role focuses on assisting cruise consultants with essential administrative tasks to ensure seamless post-booking services for our guests. Essential Job Duties Post-Booking Support: * Manage and update guest records, ensuring accuracy and compliance with company standards. * Handle special guest requests, such as dietary preferences or excursion arrangements, in collaboration with the sales team. * Support the preparation and distribution of travel documents and communications. Administrative Coordination: * Assist cruise consultants in managing guest inquiries and following up on post-booking needs. * Provide general administrative support, including maintaining organized files and tracking key guest details. * Prepare reports and summaries for the sales team as required. Flexibility for Ad-Hoc Projects: * Take on miscellaneous tasks and special projects to support the sales team's goals and operational needs. * Assist in the organization of team events, or internal initiatives. Communication Support: * Draft professional correspondence to guests. * Ensure clear and consistent communication within the sales team and with other departments as needed. * Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Functions, duties, responsibilities, and activities may change at any time with or without notice. Requirements Education: High school diploma or equivalent. Experience: Previous experience in an administrative support role, preferably within the travel or luxury services industry. Skills/Qualifications: * Excellent organizational and time management skills, with the ability to prioritize and adapt to shifting tasks. * Strong verbal and written communication skills. * Proficiency in Microsoft Office Suite and CRM tools (e.g., Salesforce or similar systems). * A positive, team-oriented attitude with a strong focus on delivering exceptional service Expected Hours of Work The position is full-time. Occasional need for Overtime may be required.Crystal Cruises
Company Size
1001 to 5000 Employees
1001 to 5000 Employees
Founded
1988
1988
They Sell
Travel Agencies
Travel Agencies
To Whom
Hotels & Travel Accommodation
Hotels & Travel Accommodation
Website
www.crystalcruises.com
www.crystalcruises.com
Revenue
$500 million to $1 billion (USD)
$500 million to $1 billion (USD)
Crystal Cruises
is currently hiring for
1
sales
position
Crystal Cruises has openings in:
FL
The average salary at Crystal Cruises is:
1 Yes (amount not posted)
Crystal Cruises
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Crystal Cruises
Crystal Cruises
is currently hiring for
1
sales
position
Crystal Cruises has openings in:
FL
The average salary at Crystal Cruises is:
1 Yes (amount not posted)