Now Hiring - Credit Control LLC - Call Center- Debt Collector Agent in Tampa, FL

Full description of the position

Wouldn 't it be great to build your career at a growing company recognized 5 years in a row from 2019 to 2024 as the winner of Best Places to Work in Collections? At Credit Control, we know without a doubt that our driven, dedicated team members are the foundation of our success. Employees are rewarded with excellent benefits, competitive compensation, and growth opportunities. * PAID TRAINING + EXCELLENT BENEFITS + A COMPETITIVE PAY STRUCTURE + BONUSES AND INCENTIVES At Credit Control, we invest in you! The atmosphere here values opportunities for growth, development, and internal promotion. We are currently looking for a full-time Debt Collection / Collections Representative with experience in account receivables, sales, customer service, or debt collection. We offer industry-leading bonus structures and benefits! * Job description Collections Representative Responsibilities: * Handle inbound and outbound calls for past-due accounts. * Keeping track of all accounts in your route * Negotiate outstanding debts. * Planning a course of action to recover outstanding payments. * Handle questions and complaints. * Adhere to all local, state, and federal laws governing the debt collection industry. Collections Representative Qualifications: * Excellent written and verbal communication skills. * Ability to prioritize and multitask. * Basic math and computer literacy skills. * Professionalism and the ability to build rapport with consumers. * Foster teamwork and cooperation. * Preferred - previous experience in debt collection, outbound call center, telemarketing, or other related fields. * Successfully pass a background check. Job Type: Full-time Salary: 16.00 -18.00 hourly Collections Representative Compensation: * Individual & Team bonuses and incentives, up to $5,000+ each month! * Additional quarterly, bi-annual, and annual Incentives * Additional retention and referral bonuses * A comprehensive paid training program Benefits: * Medical Insurance (United Health Care) * Dental Coverage (Guardian) * Vision Plan (Davis Vision) * 401K Retirement Plans (John Hancock - Credit Control matches 50% of the first 4%) * Voluntary Life Short Term/Long Term Disability Coverage * Paid Vacation, Personal, Bereavement, and Holidays * Referral program Physical setting: * Call center. Schedule: * 8-hour shift * Monday to Friday Supplemental pay types: * Bonus pay. Ability to commute/relocate: * Tampa, FL 33626: Reliably commute or planning to relocate before starting work (Required) Application Question(s): * Are you willing to undergo a background check, in accordance with local law and regulations? Education: * High school or equivalent (Preferred) Experience: * collection: 1 year (Preferred) Benefits include : * Medical/Dental/Vision * Life Insurance * Paid Time Off * Paid Vacation Time * Paid Holidays * Paid Bereavement * Paid Training * 401k with company match * Annual Retention Bonus * Professional Development Grant Program * Employee Assistance Program * Ongoing Contests & Prizes * Annual Company Events * Company Referral Program * ADP Lifemart Employee Discounts Weekly day range: * Monday to Friday * No weekends Work setting: * Call center. * In-Office Work Location: In person