Now Hiring - Windward Communities-Columbia Park - Community Assistant Sales Manager in Cleveland, OH

Full description of the position

ABOUT US: At Windward Communities (a proud entity of Green Courte Residential Holdings), we are dedicated to creating vibrant, welcoming manufactured home communities across the country. With a focus on providing safe, affordable, and high- quality living spaces, we take pride in fostering a sense of belonging and community among our residents. Whether you're looking to join a team that values innovation, customer satisfaction, and excellence, or you're passionate about the manufactured housing industry, Windward Communities offers a dynamic and supportive environment where you can thrive. SALARY & BONUS: Competitive base salary ($40k - $50k) and an exceptional bonus/incentive plan designed to reward your hard work and success. With this plan, your achievements and contribution directly impact your earnings! SUMMARY: We are seeking a results-driven and experienced Assistant Sales Manager to join our team at Columbia Park , located in Olmsted Township, Ohio - a gated 55+ manufactured home community offering affordable, low-maintenance living with vibrant amenities and active neighbors. The ideal candidate will leverage their existing sales expertise to manage and grow our sales pipeline, lead a high-performing team, and build strong relationships. This role is integral to achieving and exceeding our sales goals in a dynamic and fast- growing sector. WHAT YOU 'LL DO: * Shepherd customers through the full Sales life cycle - from qualifying leads, initial contact, community tours, handling objections, closing the deal, to follow-up and retention. * Lead daily internal sales efforts by effectively converting leads/opportunities to appointments and conducting quality sales appointments with customers. * Confidently encourage customers to purchase a home in our community and work to convert current rental residents into homeowners. * Maintain frequent and scheduled follow-up to advance leads/opportunities through the sales process. * Utilize the Salesforce platform to document all customer interactions on a timely basis. Uses the Salesforce database for accurate and timely data entry, report utilization, periodic data clean up, etc. * Display and communicate weekly incentive flyers and available offers/marketing materials. * Work closely with the Mortgage Loan Originator (MLO) team to ensure that all home purchase applications and paperwork are submitted correctly and in a timely manner. * Hire, train, direct and motivate sales team using effective sales management techniques and accountability measures, including goal setting, consistent management, and ongoing sales performance review. * Collaborate with Community Manager, Regional Sales Manager, and other key employees to ensure home availability; prioritize inventory and create a cohesive team environment at the community level. * And other duties as assigned REQUIRED SKILLS: * High School Diploma or equivalent experience. * Minimum of 2 years within a Sales (or sales/service hybrid environment) * Independent leadership; dependable, self-motivated. * Relationship building and ability to build rapport with customers and residents. * Ability to prioritize and meet deadlines in fast-paced environment. * Demonstrated abilities in organization, communication, enthusiasm, and effective interpersonal skills. * Strong computer skills (navigating websites, spreadsheets, email, and other tools) * A valid driver's license, clean driving record, and automobile insurance. PREFERRED * Experience managing/leading Sales staff * Property management and/or hospitality experience (highly desired) * Existing knowledge and/or experience in Salesforce (highly desired) WHAT WE OFFER: * Competitive salary and incentive plans (payouts monthly, quarterly, and yearly) * Health, Dental, Vision Insurance plan options * Industry-leading Paid Time Off plan * 401k * And more