Now Hiring - Flooring Liquidators, Inc. - Inside Sales in Roseville, CA

Full description of the position

Summary/objective The inside salesperson is responsible for always providing excellent customer service. * Essential functions Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. * Providing excellent customer service while greeting guests and guiding them through the selection process. * Check samples out, and/or schedule measures using the correct methods and procedures for optimal outcomes and tracking purposes. * Work with estimators to develop accurate bids and follow up with customers using the recommended follow up procedures to close the sale. * Order entry, including assigning product to available inventory as available, or initiating special orders as needed, then setting appropriate transfer dates. * Maintain open orders and quotes according to company policy to help ensure timely follow up, customer satisfaction, discover inventory discrepancies, and maximize potential sales. * Maintain a clean and organized sales area, showroom, warehouse, and property including but not limited to floors, dusting, sample inventories, restrooms, placing price tags as needed, etc. * Depending on the store, some salespeople may also be required to perform warehouse duties in conjunction with their salesperson duties. See warehouse job description for more details. * Competencies * Client Service - Responds to the clients and anticipate their needs * Conflict Resolution - Works to resolve differences and maintain work relationships * Decision Making - Makes decisions and takes responsibility for them * Ethics - Fosters a diverse and respectful workplace * Even Temperament - Controls emotions without retaliating against negative behavior * Excellent Communication - Uses language effectively to gather information and facilitate an exchange of ideas * Flexibility - Adapts to changes while remaining focused on goals, applies knowledge to new circumstances * Initiative - Remains proactive when suggesting improvements and solving problems * Interpersonal Relations - Exhibits respect and understanding of others to maintain professional relationships * Persuasive Communication - Displays verbal and written communication that influences others * Problem Solving - Solves problems while ensuring rules and directives are followed * Punctuality - Arrives on time and works full schedule * Supervisory responsibilities:* None * Work environment:* Retail, store environment, may have a warehouse attached (heat/cold) * Physical demands:* Must be able to lift up to 25 pounds occasionally Repetitive movement of hands and fingers - typing and/or writing Occasional standing, walking, stooping, kneeling, or crouching Reach with hands and arms, talk and hear * Travel required:* Occasionally between stores (mileage reimbursement available) * Required education and experience: * High School Diploma, GED or equivalent * Customer Service experience * Sales experience * Computer literate, Google Suite, Gmail, Microsoft Office * Available to work weekends (Monday-Sunday) * Preferred education and experience: * Knowledge of Rollmaster * Bi-lingual * Flooring knowledge/background