Now Hiring - Holiday Inn Express - Regional Director of Sales (Hospitality) in Troy, MI

Full description of the position

Amerilodge Group, a rapidly growing hospitality management company based out of Bloomfield Hills, Michigan is hiring for an Eastern Region Director of Sales. We are looking for someone with multi-property Sales Management experience, the ability to lead others, and the ability to uncover new account potential and current account saturation to increase rev/par for each individual property. If this sounds like you, submit your resume today. This position will be based out of our Holiday Inn Express in Troy, MI, and will also oversee properties in Chesterfield, Monroe, Rochester Hills, and Utica, Michigan. You will work with Holiday Inn Express, Holiday Inn, Fairfield Inn, and Tru by Hilton brands within this role. Amerilodge Group currently has 38 hotels across 4 states with 2 more soon to open and 3 under construction. We foster a family-centered culture and the ideal candidate will embrace this type of culture. General Summary This position reports to the Vice President of Sales and Marketing. The Director of Sales performs and executes account development of each hotel managed by Amerilodge Group. The Director of Sales will work with other Sales Managers to uncover new account potential and current account saturation to increase REV/PAR for each individual property. In addition, the Director of Sales will assist the Vice President of Sales and Marketing in the planning and execution of various marketing opportunities. It is every employee's duty and passion to see that all guest needs will be handled in an efficient, gracious and professional manor. Education/Experience High school diploma or General Education Certificate is required. Additional studies in hospitality are encouraged. Knowledge, Skills and Ability * Must have the ability to speak, understand, read and write the English language. * Must be flexible and committed to the team concept * Must be able to multi-task effectively in a busy office and public atmosphere. * Must have the ability to apply appropriate resolution to stressful situations. * Must read and understand the Employee Handbook. * Must be able to follow policy and perform to enhance professionalism in appearance and behavior. Duties and Responsibilities * Know and live the mission and values of the hotel brand and company * Maintain sales policies and procedures for standardization purposes * Know Brand Standards and Brand Guest Loyalty Program Enrollment Requirements and Benefits * Direct the solicitation efforts of the sales staff through effective oral and written communication while overseeing rate, date and space commitment for group room sales within the hotel. * Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate. * Ensure training programs are conducted regularly and Amerilodge Group standards of performance are met. Give guidance and counsel staff towards improvement * Compile and or direct the preparation of reports pertaining to the operation of the sales department to include the following: lead management system, booking report, star reports, and sales meeting minutes Duties and Responsibilities (continued) * Coordinate ongoing research of the travel industry to detect market trends and related information for development of new marketing strategies. Make reasonable recommendations to improve potential from various markets * Develop and conduct persuasive verbal sales presentations to prospective clients * Meet with and entertain clients, this may require travel * Communicate both verbally and in writing to provide clear direction to the staff * Follow-up on market intelligence in existing and target markets * Monitor sales forecast, selling strategies, and promotions in frequent guest program benefits * Assist and coordinate NHOP * Execute monthly action plans * Negotiate and maintain LNR accounts * RFP process for national accounts * Participate in trade shows, representing all Amerilodge managed properties * Establish relationships with market(s) CVB and Chamber * Maintain a friendly and helpful demeanor at all times * Greet every customer with a smile at 10 feet and a verbal greeting at 5 feet * Possess knowledge of hotel reservation and cancellation procedures * Develop a thorough knowledge of hotel staff, services, room locations, room rates, amenities, and hotel surroundings (i.e. mall, restaurants, and medical facilities). * Provide the highest quality of customer service to the guest at all times * Represent efficiency and friendliness in a manner that leaves a lasting impression * Complete other duties as assigned * Must successfully complete education related to assigned duties and role Working Conditions Public, business atmosphere in which temperatures may vary within reason of indoor climates. Travel, in personal vehicle, within markets to accomplish above duties and responsibilities. Lifting and carrying up to 10 lbs. may occur and with assistance, moving up to 50 lbs. Must be able to sit and stand for long periods of time. Job Type: Full-time Pay: From $65,000.00 per year Benefits: * 401(k) matching * Dental insurance * Employee assistance program * Employee discount * Flexible spending account * Health insurance * Life insurance * Paid time off * Vision insurance Schedule: * Monday to Friday * Weekends as needed Experience: * Sales management: 2 years (Preferred) Ability to Commute: * Troy, MI 48083 (Preferred) Willingness to travel: * 50% (Preferred) Work Location: In person