Now Hiring - ACCENT AIR INC - Sales Support in Miami, FL

Full description of the position

WE ARE AN AVIATION COMPANY, SELLING COMMERCIAL AIRCRAFT SPARES. We are looking for a qualified Sales support specialist to join our team. You will provide PHONE support to sales representatives and respond to customer and prospect queries. Our ideal candidate is an dedicated, professional and reliable person . You should be able to speak good English and be goal-oriented. We expect you to perform well in a team environment and have exceptional people skills. Ultimately, you should be able to contribute to creating and maintaining good customer relationships and ensuring smooth sales team operations. This position will require you to be on the phone a lot, and emailing vendors and customer daily. Good English speaking is required. Responsibilities * Provide troubleshooting assistance for customer orders, account statuses and relevant problems * Provide data and guides to help the sales team * Develop and monitor performance indicators * Manage sales tracking tools and report on important information * Keep record of sales trends * Liaise with account managers to develop specific sales strategies * Stay up-to-date with new product and feature launches and ensure sales team is on board * Review pending orders and specific customers requests to ensure excellent customer service and customer experience * Suggest sales process improvements Skills * Proficiency with MS Office Suite, particularly MS Outlook * In-depth understanding of sales principles and customer service practices * Excellent communication skills English speaking is required * Teamwork and motivational skills Job Type: Full-time Pay: $16.00 - $19.00 per hour Benefits: * 401(k) * Dental insurance * Health insurance * Vision insurance Schedule: * 8 hour shift * Monday to Friday Work Location: In person