Now Hiring - Hendrick Automotive Group - Professional Services Part-Time Guest Services Representative/Receptionist - Hendrick Automotive Group in Pompano Beach, FL

Full description of the position

Hendrick Automotive Group , the largest privately-owned automotive dealer group in the country, is now hiring a Part-Time Guest Services Representative/Receptionist at our Hendrick Honda Pompano Beach dealership in Pompano Beach, Florida! Schedule: 25-30 hours per week. Schedule will vary, but require availability Tuesdays-Saturdays and include both opening (7:30 AM start time) and closing shifts (8 PM end time). Sunday and Monday always off. Pay: $17/hr. Summary: Ensures friendly and receptive environment for guests and provides administrative functions of the sales department through accurate recording of customer traffic and production of reports with critical sales process metrics. Essential Duties and Responsibilities include the following: * Performs opening and closing Guest Services procedures. * Answers incoming phone calls in a courteous, prompt, and professional manager. * Directs phone calls to the appropriate person * Takes accurate messages. * Directs customers to the appropriate person or department. * Manages the desk log, phone up log, loaner agreement log, dealer plate log, and gas card log. * Tracks and filters all incoming calls and takes messages. * Communicates effectively with Guest Services Manager and Greeters. * Reconciles/updates data entry with dealership software. * Produces Daily Reports: Daily Update (1, 5, Close), Performance Metric (core Guests Services reports). * Walks around the showroom hourly to offer refreshments to guests. * Provides a warm, positive and happy environment for Guests, their children and fellow teammates. * Helps maintain a clean and comfortable environment (monitor facility) * Provides new hire Customer Management training when requested * Maintains CSI at or above Company standards * Maintains an organized, clean and safe work area * Participates in required training * Records all hours worked accurately in company timekeeping system * Follows Safeguards rules and regulations. * Demonstrates the Company's Core Values * Complies with Company policies and procedures * Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties. * Other duties as assigned This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of the company. Hendrick Automotive Group is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. For more information regarding the EEOC, please visit [please apply online] Job Type: Part-time Pay: $17.00 per hour Expected hours: 25 - 30 per week Benefits: * 401(k) * 401(k) matching * Dental insurance * Employee assistance program * Employee discount * Flexible spending account * Health insurance * Life insurance * Paid time off * Professional development assistance * Referral program * Retirement plan * Tuition reimbursement * Vision insurance Schedule: * Day shift * Evening shift * Monday to Friday * Morning shift * Weekends as needed Experience: * Customer service: 1 year (Required) Work Location: In person