Now Hiring - Wrist Aficionado - Luxury Sales Associate (Collector & Client Relations) in New York, NY

Full description of the position

Location: In-Person (NYC) Compensation: $60K - $90K Base + Performance Bonus/Commission Experience Level: Mid-Level (2-5 years in luxury sales) About Us We are a leading secondary market dealer of high-end luxury watches, specializing in Patek Philippe, Audemars Piguet, Richard Mille, and Rolex. Our goal is to be the #1 most trusted and competitive luxury watch marketplace, catering to high-net-worth collectors and serious buyers. To elevate our customer experience, we're hiring a Luxury Sales Associate (Collector & Client Relations) who will serve as the first point of contact for serious buyers, manage relationships with collectors, and assist in high-value transactions. This role blends consultative sales, luxury client experience, and high-ticket deal-making. Luxury watch sales experience with Richard Mille, Audemars Piguet, Patek Philippe, and/or Rolex is required for this position. *What You 'll Do Support High-Intent Buyers & Luxury Collectors * Be the first point of contact for serious buyers inquiring about high-value watches. * Qualify inbound leads from website inquiries, phone calls, and VIP referrals. * Educate buyers on watch rarity, pricing trends, and investment potential to assist in their purchasing decisions. * Provide a white-glove experience through personalized communication via phone, WhatsApp, email, and in-person meetings. Assist in Managing Exclusive Client Relationships * Build long-term relationships with watch collectors, high-net-worth clients, and repeat buyers. * Maintain detailed client profiles, tracking past purchases, wish list items, and potential future acquisitions. * Coordinate with the sourcing team to find specific models for VIP clients. Coordinate & Close High-Ticket Transactions * Assist senior sales team members in closing high-value deals for Patek Philippe, Audemars Piguet, Richard Mille, and Rolex models. * Manage inquiries for off-market watches, custom orders, and private sourcing requests. * Provide guidance on payment processes, shipping logistics, and watch authentication to ensure smooth transactions. Enhance the In-Store & VIP Buying Experience * Attend watch networking events, industry trade shows, and private gatherings to expand your collector network. * Help coordinate private viewings and in-store appointments for elite clients. * Offer an educational, consultative approach to help clients make confident purchasing decisions. What You Bring to the Table * 2-5 years of luxury watch sales * Experience working with high-net-worth individuals (HNWIs) and collectors. * Knowledge of luxury watches (Patek Philippe, Audemars Piguet, Richard Mille, Rolex) * Strong consultative sales skills--you know how to educate, build trust, and close deals. * Excellent communication & relationship-building skills, especially over phone, email, WhatsApp, and in-person meetings. * Bonus: Experience in luxury concierge services, private banking, real estate, or ultra-high-end retail. Why Join Us? * Work with ultra-high-value watches & VIP clientele. * Competitive base salary + performance-based commission/bonuses. * Grow your career in the high-end watch industry with access to collectors & investors. * Opportunity for advancement into senior sales & VIP client management. Job Type: Full-time Pay: $60,000.00 - $90,000.00 per year Benefits: * 401(k) * Health insurance * Paid time off Shift: * 8 hour shift Ability to Commute: * New York, NY 10065 (Required) Work Location: In person