Now Hiring - Holiday Inn Hotels & Resorts - Hotel Sales Coordinator in Rancho Cordova, CA

Full description of the position

Job Overview: As a Hotel Sales Coordinator, your primary responsibility is to support the sales team in generating revenue and driving business growth for the hotel. This involves assisting with the coordination and execution of sales activities, such as responding to inquiries, preparing proposals, and facilitating bookings for meetings, events, and accommodations. You'll play a crucial role in maintaining customer relationships by providing excellent customer service, managing client accounts, and ensuring the smooth execution of events and bookings. Additionally, you may be responsible for maintaining sales databases, preparing reports, and conducting market research to identify new business opportunities and trends. Your efforts contribute to the overall success of the hotel by attracting new clients, retaining existing clients, and maximizing revenue potential. Responsibilities: * Handle inquiries from potential clients about meeting spaces, accommodations, and event bookings, providing information to facilitate the sales process * Assist in preparing sales proposals and contracts tailored to the specific needs of clients, outlining pricing, services, and terms to secure bookings * Coordinate the booking process for meetings, events, and accommodations, liaising with clients, internal departments, and vendors * Build and maintain relationships with clients through regular communication, providing personalized service that addresses any concerns or requests * Maintain client databases and records, tracking interactions, bookings, and preferences to enhance customer satisfaction and loyalty * Assist in coordinating logistics for events, including setup, catering, audiovisual equipment, and other arrangements to ensure client satisfaction * Prepare and maintain sales reports, tracking key performance indicators such as revenue, bookings, and conversion rates to evaluate sales performance and identify areas for improvement Qualifications: - Previous sales experience and customer service is preferred - Strong time management skills to prioritize tasks effectively - Excellent communication skills is a plus - Ability to work in a fast-paced environment and adapt to changing priorities If you are passionate about sales, have excellent customer service skills, and enjoy working in a team-oriented environment, we would love to hear from you. Job Type: Full-time Pay: $18.00 - $25.00 per hour Expected hours: 40 per week Benefits: * Employee discount * Paid time off Schedule: * Monday to Friday * Weekends as needed Ability to Commute: * Rancho Cordova, CA 95742 (Required) Ability to Relocate: * Rancho Cordova, CA 95742: Relocate before starting work (Preferred) Willingness to travel: * 25% (Preferred) Work Location: In person