Now Hiring - Video Conference Gear - Hybrid Sales / Operations Role Now in Centennial, CO

Full description of the position

Cloud Connextions Is One Of The Largest Global Providers Of Video Conferencing Solutions. We Also Provide Expanded Solutions For Pro AV, Cloud- Based Access Control, Physical Security & Surveillance, Structured Cabling, And VoIP Cloud Connections, LLC is a technical Integrator offering cloud-based office technology solutions ProAV, Physical Security/Access Control and Video Conferencing. We provide a full range of services including Advisory, Design, Project Management, Integration, Installation and Training to a growing list of clients around the globe. Our solutions include hardware, software and services, while enabling our customers to implement advanced cloud-based office technology throughout their organization. Representing leaders in On- Demand Video Conferencing (Zoom, RingCentral, Microsoft Teams, Google Meet), ProAV (AVer, Logitech, Poly, Nureva, Sennheiser, Bose, Yealink), and Physical Security/Access Control (Verkada). Cloud Connextions is headquartered in Centennial, CO and specializing in a wide range integrated office technology solutions, an exciting work atmosphere and a comprehensive benefits package to our employees. Cloud Connextions is an equal opportunity employer and evaluates applicants regardless of an individual's age, race, color, gender, religion, national origin, sexual orientation, disability, veteran status. We strive to create an inclusive and diverse workplace. Candidates from all backgrounds are encouraged to apply. Apply Now Are you ready to elevate your career in a dynamic role that blends Sales and Operations? Cloud Connextions, located in Englewood, CO (DTC), is on the lookout for an enthusiastic and driven professional. This role is perfect for those who have a flair for Sales, coupled with a knack for Operations, and are passionate about delivering outstanding video collaboration services to a diverse range of clients including SMBs, Enterprises, and Educational institutions. This position is not just a sales role; it's a unique opportunity to support both account management and operational aspects of the company. You'll handle inbound leads, engage with Salesforce CRM, and play a key support role in the entire sales process, while ensuring operational excellence. Salary * $60,000 to $120,000 (includes base + commission, bonus) Key Responsibilities Operations Focus: * Manage end-to-end processes including quoting, ordering, tracking, customer follow-up, invoicing, and fostering customer success. * Streamline organizational processes and procedures for optimized efficiency. * Undertake sales reporting: forecast trends, identify opportunities and challenges, and devise strategic solutions. * Address and resolve client issues promptly, escalating to management when necessary. Sales Focus: * Champion customer engagement, focusing on customer success and satisfaction. * Develop and nurture relationships within existing accounts, manage complex sales scenarios and campaigns. * Capitalize on upselling opportunities to strengthen customer relations. * Utilize Salesforce CRM for accurate sales activity tracking and status updates. * Forecast sales and revenue targets while ensuring customer satisfaction. * Stay abreast of product lines, industry trends, and competitive landscapes. Requirements For Success * 2+ years of Inside Sales experience in a technology-driven environment is preferred. * Confidence in participating in face-to-face or group video conferencing calls. * Experience with inbound sales. * A quick learner with a customer-first approach and adaptability to change. * Social media proficiency, especially LinkedIn, is an asset. * Strong collaborative and interpersonal skills. * A proven track record in sales success, client satisfaction, and effective teamwork. * Excellent verbal communication skills, combined with a consultative business approach. * Detail-oriented, organized, ethical, responsible, and self-motivated personality. * Experience with Salesforce CRM is highly regarded. * Strong Internet research abilities and proficiency in Microsoft Office [Excel, Outlook, Word, PowerPoint]. * Ability to work at a computer for extended periods. * A Bachelor's degree or equivalent professional experience. * Position is open to local candidates in the Englewood, CO (Denver Tech Center) area only. Sales, Business Development & Marketing Positions