Now Hiring - Coffey Bros Moving LLC - Inside Sales Representaive - Move Coordinator in Westchester, IL

Full description of the position

*NO OUTBOUND COLD CALLING!!* Come on in and pick up the phone, MONEY IS CALLING!!! OUR CUSTOMERS ARE " HOT" INTERESTED LEADS WANTING TO BOOK ASAP!50% of our business is either repeat or referral! Our city loves Coffey Bros. Moving and we have become the #1 rated moving company in Chicago based on our excellence in service and commitment to our customers. We are growing and looking to add to our wonderful team of moving professionals! Coffey Bros. Moving has been in business since 2008 and serves over 5,000 customers per year in the greater Chicagoland area and now serving central Florida and adding new markets every year! We are fully licensed and insured by the Illinois Commerce Commission, and members of the Illinois Movers and Warehouse Association. As a professional full service moving company, our #1 priority is customer service and personalizing our services to meet the needs of each and every customer. Our focus is on our customers and helping them to plan and coordinate one of the most important events of their lives. Therefore, we are seeking serious, driven, well organized and positive team players focused on providing excellent customer service to join our family of professionals. This is a sales position with administrative duties and paid on a base hourly rate plus commission plan. Base pay plus Commission structure to easily earn up to $105,000 in your first year! With plenty of opportunities for growth. Responsibilities: -Manage leads from inbound calls and emails using customer relationship management software. -Obtain moving details and provide estimates for prospective customers. -Prepare contracts for move day -Coordinate the entire booking and moving process by executing any special requests (insurance certs, special handling, storage, process payments) -Schedule and track booked moves, update estimates and contracts with changes or special requests as needed. -Provide excellent customer service throughout the entire booking and moving process. Including GPS tracking and customer notification of ETA's -Follow up with customers post-move to ensure complete customer satisfaction. -Answer general customer inquiries and be a good listener for the concerns of customer and management. -Must represent the Company with Integrity and Professionalism at all times, on the phone and through writing. -Additional responsibilities include but not limited to; data entry, record keeping, scheduling, payment processing and marketing. Skills: Customer Service, Meeting Sales Goals, Closing Skills, Prospecting Skills, Negotiation, Self-Confidence, Product Knowledge, Presentation Skills, Client Relationships, Motivation for Sales, Good Writing Skills, Competitive. Qualifications: *Must have 2 years of Inside Phone Sales Experience -Strong Communication and Organizational Skills both verbally and through email a must! -Outstanding positive customer service-oriented personality. -Having been recognized or awarded as " top producer or performer" in previous profession or positions -Good Computer Skills using the Internet and Microsoft Office. -Ability to multi-task and work on multiple orders simultaneously, consistent with follow-ups. -MUST be DETAIL ORIENTED , hard-working, and pro-active. -Well Organized and Can work with a schedule. -Ability to work independently and in a team environment. -Good " Negotiator" *and *" Great Listener". -Must be a CLOSER! Closing deals on the spot! -Must be available to work 1 Saturday every 3rd week (9am - 3pm) or as peak season work demands. -High School Diploma Required Job Type: Full-time Regular Hours: Monday - Friday 9:00am - 5:30pm Job Type: Full-time Pay: Up to $105,000.00 per year Benefits: * Dental insurance * Health insurance * Paid time off Compensation Package: * Bonus opportunities * Commission pay Schedule: * 8 hour shift * Monday to Friday Application Question(s): * Do you have 2 years of "Phone Sales" experience? * Are you a "closer"? * Are you a Top Sales Performer, having earned company recognition? Education: * Associate (Preferred) Experience: * Sales Experience: 2 years (Required) Work Location: In person