Now Hiring - Saif Communications - Retail Sales Manager in Dearborn, MI

Full description of the position

Retail Store Manager Are you a positive and outgoing professional that enjoys a fast paced retail environment and are seeking a full time career with a high earning potential? Join the Metro by T-Mobile team at Saif Communications Inc., a Premier Metro by T-Mobile Master Agent, as a Retail Store Manager. Retail Store Managers are responsible for sales and operational performance of the retail location(s), while complying with governmental and company policies and procedure, in order to achieve company goals and objectives. General Job Duties: * Responsible for sales and operational performance of the retail location(s); this may include: selling, hiring, training, motivating, coaching and staffing of employees. Ensuring full compliance with governmental and company policy and procedure compliance; this may include: cash handling, property maintenance, inventory management, time tracking, technology use and safety, amongst others. Organizing and overseeing marketing efforts in order to positively impact current and potential customers. Understand and utilize overall, local and individual metrics in order to drive team success. * Act as the lead sales representative, this may include: educating employees on current promotions and services, welcoming and greeting customers, gaining an understanding of customer's needs, individualizing product and service suggestions and demonstrations based on customer needs, conducting demonstrations of available products, assisting customers with technology related questions, resolving customer inquiries, as well as coaching employees on customer service and sales strategies. * Organizing, overseeing and participating in marketing efforts, both inside and outside of the retail location in order to facilitate positive brand recognition, maintain current customer satisfaction as well as to establish new customers; this may include: posting and interacting on various social media platforms, outbound calling, distributing and explaining company literature, posting signage outside of retail location, coordinating team participation in community events, suggesting unique marketing strategies to upper management in accordance with governmental and company policies and procedures. * Immediate and detailed reporting to upper management regarding situations in which unsafe, unlawful or unethical operational or behavioral situations are currently, or potentially, occurring. * Assuring full team participation and engagement in all company trainings and meetings. * Additional tasks, duties, or projects as assigned. Qualifications: * Ability to communicate in English (speak, read, comprehend and write) is required * Ability to work flexible hours including days, evenings, weekends, holidays as well as on call is required * Ability to represent the brand by adhering to all appearance guidelines * Previous experience resolving customer concerns is required * Ability to work in an organized and efficient manner with minimum supervision is required * Previous experience utilizing a point of sale system, computer, phone and/or tablet is required * Previous prepaid cellular industry experience is highly preferred * Previous sales experience is highly preferred * Ability to travel between multiple locations is preferred * Ability to communicate in multiple languages is a plus Physical Demands: * While performing the duties of this job, the employee is frequently required to stand, walk, handle merchandise, reach and lift or move 25 pounds or less, the employee is often required to sit, stoop and kneel, and the employee is occasionally required to climb, balance and life or move 25 pounds * Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus Work Environment: * The employee may frequently work in a clean, well-lit and climate controlled location * The employee may often work in or around merchandise stocking areas * The employee may occasionally work outside while participating in marketing efforts * The employee may occasionally travel between multiple locations Work Location: * Ability to reliably commute or planning to relocate before starting work is required * Ability to work full time at an on-site retail location is required Job Type: * This position is full time with occasional overtime Pay Rate: * $15.00 - $19.00 per hour Available Benefits: * 401(k) * Health insurance * Dental insurance * Employee discounts * Competitive bonus pay program Acknowledgement: This Job Description indicates the general nature and level of work to be performed in this position; it is not intended to contain or be interpreted as a comprehensive inventory of all the duties, responsibilities, functions and qualifications required of the position. The employee may be asked to perform other duties and will be evaluated, in part, on performance of the tasks listed in this job description. As with all positions, the responsibilities and duties of this position may change. The Company reserves the right to revise this Job Description at any time with or without notice. Equal Opportunity Employer Statement: Saif Communications Inc. is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Reasonable accommodations may be made under the terms of the ADA, as well as certain state or local laws, by contacting the company Human Resources department. At -Will Employment Policy Statement: Employment with Saif Communications Inc. is at will. This means any employment with the company is for an indefinite period of time and it is subject to termination by the employee or Saif Communications Inc., with or without cause, with or without notice, and at any time. Nothing in this policy or any other policy of Saif Communications Inc. shall be interpreted to be in conflict with, to eliminate or modify in any way an employees at-will employment status. The at-will employment status of an employee may only be modified through a written employment agreement that has been signed by both the employee and the President and/or CFO of Saif Communications Inc. Job Type: Full-time Benefits: * Employee discount * Flexible schedule * Paid time off * Vision insurance Shift: * 10 hour shift * 12 hour shift * 8 hour shift * Day shift * Evening shift * Morning shift People with a criminal record are encouraged to apply Experience: * Cellular Phone Sales: 1 year (Preferred) Language: * English (Required) Ability to Commute: * Westland, MI 48186 (Required) Work Location: In person Job Type: Full-time Pay: $15.00 - $19.00 per hour Benefits: * Dental insurance * Employee discount * Flexible schedule * Health insurance * Paid time off Shift: * 10 hour shift * 12 hour shift * 8 hour shift * Day shift * Evening shift * Morning shift Experience: * cell phone sales: 1 year (Required) Language: * English (Required) Willingness to travel: * 75% (Preferred) Work Location: In person