Now Hiring - XPEL, Inc. - Sales Support and Customer Service Associate in North Little Rock, AR

Full description of the position

Overview We are seeking a dedicated and detail-oriented Customer Sales &Service Coordinator to join our dynamic team. This role is essential in providing exceptional customer support and ensuring a seamless experience for our clients. The ideal candidate will possess strong communication skills, a passion for customer service, and the ability to analyze customer needs effectively. Core Duties: * Gaining knowledge of XPEL products; assisting customers with questions on XPEL products and services * Assist with creating and maintaining installer schedules and scheduling of customer installs * Track order progress and communicate with customers accordingly * Check-in vehicles and inspect for pre-existing damages * Creating estimates, invoicing and billing * Reporting and processing of RA's and payment credits. * Supply and inventory maintenance, ordering supplies or products as necessary to maintain required shelf quantities, and oversee orders for all other designated locations * Create are review job lists for all locations * Assisting the Market Manager with administrative and office work as needed * Occasionally helping to shuttle vehicles from one location to another (current driver license required) * Other duties as assigned Job Requirements: * High School Diploma or GED * 2+ years experience preferred in a sales or administrative role * Knowledge of Excel, Word, Power Point and General Microsoft Office Applications * Ability to communicate professionally and effectively * Excellent phone, interpersonal, and organizational skills * Demonstrates a sense of urgency and timeliness * Ability to work independently with limited supervision * Demonstrates a sense of urgency and timeliness * Ability to work independently with limited supervision Job Type: Full-time Pay: $18.00 - $20.00 per hour Expected hours: No less than 40 per week Benefits: * Dental insurance * Health insurance * Paid time off * Vision insurance Experience: * Customer service: 1 year (Preferred) * Sales support: 1 year (Preferred) Location: * North Little Rock, AR 72113 (Preferred) Ability to Commute: * North Little Rock, AR 72113 (Preferred) Work Location: In person