Now Hiring - XPEL, Inc. - Sales Support and Customer Service Associate in North Little Rock, AR

Full description of the position

Overview

We are seeking a dedicated and detail-oriented Customer Sales &Service Coordinator to join our dynamic team. This role is essential in providing exceptional customer support and ensuring a seamless experience for our clients. The ideal candidate will possess strong communication skills, a passion for customer service, and the ability to analyze customer needs effectively. Core

Duties

:

• Gaining knowledge of XPEL products; assisting customers with questions on XPEL products and services
• Assist with creating and maintaining installer schedules and scheduling of customer installs
• Track order progress and communicate with customers accordingly
• Check-in vehicles and inspect for pre-existing damages
• Creating estimates, invoicing and billing
• Reporting and processing of RA's and payment credits.
• Supply and inventory maintenance, ordering supplies or products as necessary to maintain required shelf quantities, and oversee orders for all other designated locations
• Create are review job lists for all locations
• Assisting the Market Manager with administrative and office work as needed
• Occasionally helping to shuttle vehicles from one location to another (current driver license required)
• Other duties as assigned Job

Requirements

:

• High School Diploma or GED
• 2+ years experience preferred in a sales or administrative role
• Knowledge of Excel, Word, Power Point and General Microsoft Office Applications
• Ability to communicate professionally and effectively
• Excellent phone, interpersonal, and organizational skills
• Demonstrates a sense of urgency and timeliness
• Ability to work independently with limited supervision
• Demonstrates a sense of urgency and timeliness
• Ability to work independently with limited supervision Job Type: Full-time Pay: $18.00 - $20.00 per hour Expected hours: No less than 40 per week

Benefits

:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance Experience:
• Customer service: 1 year (Preferred)
• Sales support: 1 year (Preferred) Location:
• North Little Rock, AR 72113 (Preferred) Ability to Commute:
• North Little Rock, AR 72113 (Preferred) Work Location: In person