Now Hiring - Advanced Test Equipment Corp - Sales Administrator III in San Diego, CA

Full description of the position

About Us: At Advanced Test Equipment Corporation (ATEC) , we specialize in providing industry-leading test and measurement equipment for a wide range of sectors, including aerospace, automotive, telecommunications, and more. We pride ourselves on delivering quality solutions and exceptional customer service. As we continue to grow, we are seeking a highly motivated Sales Administrator to join our dynamic team and support our sales operations. Position Overview: As a Sales Administrator at ATEC, you will be a key player in ensuring smooth and efficient sales processes. Your role will involve supporting the sales team by handling administrative tasks, managing customer accounts, processing orders, and providing excellent customer service. You will work closely with sales representatives, customers, and other departments to facilitate the timely and accurate completion of sales orders and inquiries. Key Responsibilities: * Receives, qualifies, and distributes sales, calibration, and service requests. * Assists in answering incoming calls to department. * Creates opportunities and distributes requests to the team. * Assists with quotes, orders, credit, shipping issues and customer disputes. * Monitors and follow-ups on opportunities that were quoted. * Enters the appropriate customer and billing information in CRM and GP. * Manages and processes orders, calibration and service requests, uploads important documents and communicates relevant information and documents needed by customers. * Handles the processing of orders with timeliness and accuracy. * Immediately contacts the customer if needed for appropriate documents or unforeseen delays. * Releases order upon receipt of documents. * Monitors order board to ensure all orders are processed and will be shipped by committed time. * Other duties as assigned. Qualifications: * High school diploma or equivalent required; associate or bachelor's degree in business, marketing, or a related field preferred. * 2+ years of experience in a sales support or administrative role, preferably in a technical or industrial environment. * Strong organizational skills with the ability to manage multiple tasks simultaneously. * Excellent written and verbal communication skills. * Proficient in Microsoft Office Suite (Word, Excel, Outlook). * Experience with CRM software and sales order processing tools is a plus. * Ability to work independently and as part of a team. * Detail-oriented with a focus on accuracy and efficiency. * Positive attitude and a customer-first mindset. Why Join Us? * Competitive salary and benefits package. * Opportunities for career growth and advancement. * Collaborative and supportive work environment. * Access to cutting-edge technology and industry-leading products. If you are a detail-oriented, proactive individual with a passion for customer service and sales support, we would love to hear from you! Job Type: Full-time Pay: $24.00 - $26.00 per hour Benefits: * 401(k) * 401(k) 4% Match * 401(k) matching * Dental insurance * Employee assistance program * Employee discount * Flexible spending account * Health insurance * Life insurance * Opportunities for advancement * Paid time off * Parental leave * Referral program * Tuition reimbursement * Vision insurance Schedule: * Monday to Friday Education: * Bachelor's (Required) Experience: * CRM software: 4 years (Required) * Sales support: 4 years (Required) * Customer service: 4 years (Required) Ability to Commute: * San Diego, CA 92121 (Required) Work Location: In person