Now Hiring - Balanced Office Solutions - Professional Services Account Manager in Hudson, MA

Full description of the position

We're looking for a grounded (down to earth), detail-obsessed Account Manager who thrives behind the scenes. You enjoy finding what's off, fixing it right the first time, and supporting a team to deliver clean, solid books--without micromanaging. You're calm under pressure, unfazed by compliance, and happy digging into messy financials until they make sense. You've managed bookkeepers before. You know how to spot issues, guide a team, and lead with kindness and clarity. You also know how to "read" clients on paper--reviewing financials, seeing patterns, and piecing together what's really going on so the business can move forward. We're only looking for someone who's in it for the long haul. This isn't just another gig--we want the right person, not just any person. Someone who's loyal, trustworthy, and ready to grow with us as we grow the business. We work hard, we play hard, and we've got each other's backs. If that sounds like your jam, keep reading. You might be our kind of person if... * You get excited about clean, accurate numbers. * You've reviewed month-ends in your sleep. * You understand financial reporting and all the ins and outs. * You've worked with clients and led a team before. * You like fixing what's broken--and doing it right the first time. * You're calm under pressure and cool with shifting priorities. What this role is all about You'll manage the accounting work for a small set of your own clients--owning their financial reporting and making sure everything is accurate and up to standard. In addition, you'll handle quality control for a second set of clients, reviewing monthly reports and supporting the bookkeepers responsible for them. You won't be meeting with clients directly--the owner handles that--but you'll play a critical role in making sure everything runs smoothly behind the scenes. You'll spot issues, solve problems, and help keep the books (and the team) in top shape. This job is about quality, consistency, and leadership. We don't want someone who just checks boxes. We want someone who thinks deeply, leads with clarity, and genuinely care about getting it right. What you 'll do: * Manage accounting for your own small set of assigned clients. * Review monthly financials for another set of clients and clean up anything that's off. * Lead and support bookkeepers--answer questions, review their work, and (kindly) call out anything that's not working. * Manage month-end and year-end closes. * Make sure reports are accurate, compliant, and useful. * Spot inefficiencies or clunky processes and help us improve them. * Communicate with the owner and team--flag issues, suggest fixes, and keep things moving. * Think critically about what the numbers say--and what to do about it. What we 're offering * 10-20 hours/week, fully remote (possibly full time role) * Flexible schedule (Mon - Friday - Eastern Time Bonus if you live in MA or New England) * Room to grow with us - We are really looking for a LONG term employee * A solid team that's got your back * Competitive pay * Low-drama culture (we've all had enough of that) Must-Haves (Non-Negotiables) * At least 5 years of experience in accounting or bookkeeping * Solid QuickBooks Online skills * Strong understanding of GAAP and compliance * Detail-obsessed and solution-oriented--you catch what others miss and fix it * Confident reviewing month-end financials and closing the loop * Experience supervising or mentoring a team (you support without micromanaging) * Strong follow-through and ability to work independently, but you know when to ask questions * Clear, respectful communicator who can give feedback and hold boundaries * Critical thinker who doesn't just flag problems--you bring solutions * Comfortable leading and supporting others * You get how important this work is and take it seriously--without taking yourself too seriously Bonus Points If You Have * CPA or similar credentials * Experience working with small and mid-sized businesses across different industries What We Value At Balanced Office Solutions, we're not just bookkeepers--we're humans doing meaningful work for other humans. Here's what we stand for: Human-to-Human We're all human here. You'll work with real people--professionals, fellow entrepreneurs, and folks who truly get what it's like to build something from the ground up. No Judgment Empathy drives everything we do. We meet clients (and teammates) where they're at--messy inboxes, jumbled numbers, and all. Candid Communication We say what needs to be said--kindly and clearly. No sugar-coating, no bull. Straight talk is how we move things forward. No A$$holes Allowed It's simple: be kind. We don't care if you're a spreadsheet wizard or still learning--as long as you're a good human. Better Everyday We're always learning and improving. Small steps forward--every day--that's how we grow personally and professionally. Accessible Expertise We make high-quality business advice easy to understand and use. We're not gatekeepers--we're your go-to resource. Job Type: Part-time Pay: From $25.00 per hour Expected hours: No more than 20 per week Benefits: * Flexible schedule * Paid time off Schedule: * Day shift * Monday to Friday * No nights * No weekends Supplemental Pay: * Bonus opportunities Experience: * QuickBooks ONLINE: 5 years (Required) Ability to Commute: * Hudson, MA 01749 (Required) Work Location: Hybrid remote in Hudson, MA 01749