Now Hiring - Professional Golf Planners of America, LLC - Sales Department Manager in Detroit, MI

Full description of the position

Overview We are seeking a dynamic and results-driven Department Manager to lead our team and enhance our operational efficiency. The ideal candidate will have a strong background in sales and customer service, demonstrating the ability to motivate staff, drive performance, and ensure an exceptional experience for our customers. This role requires a strategic thinker who can manage daily operations while fostering a positive work environment. Responsibilities * Oversee daily operations within the department, ensuring adherence to company policies and procedures. * Lead, mentor, and develop team members to achieve performance goals and enhance customer satisfaction. * Analyze sales data and customer feedback to identify trends and implement strategies for improvement. * Collaborate with other departments to ensure seamless communication and operational efficiency. * Manage inventory levels, ensuring that stock is maintained at optimal levels to meet customer demand. * Conduct regular training sessions for staff on product knowledge, sales techniques, and customer service excellence. * Address customer inquiries and resolve issues promptly to maintain high levels of satisfaction. * Prepare reports on department performance, including sales metrics and employee productivity. Qualifications * Proven experience in a management role within a retail or service-oriented environment. * Strong skills in sales techniques and customer service principles. * Excellent leadership abilities with a focus on team development and motivation. * Ability to analyze data effectively and make informed decisions based on insights. * Exceptional communication skills, both verbal and written, with the ability to engage effectively with customers and team members alike. * Proficient in using technology for reporting and communication purposes. * A commitment to fostering a positive work culture that emphasizes teamwork and collaboration. Join us as we strive to create an outstanding experience for our customers while developing a strong team dedicated to excellence! * This position is commission based, some meetings are paid at hourly rate Job Type: Part-time Pay: $1.00 - $25.00 per hour Expected hours: 10 - 15 per week Compensation Package: * Commission pay Schedule: * Day shift * Evenings as needed * Evening shift * Monday to Friday * Morning shift * Weekends as needed Work Location: Remote