Now Hiring - JT Wimsatt - Transportation Sales Specialist in Des Moines, IA

Full description of the position

Summary*:* Reporting to the Director of Freight Brokerage, the incumbent is responsible for the end-to-end sales process for the freight brokerage, which includes lead generation, growing new business, and developing key accounts. The job holder also engages in account management functions such as freight pricing, vetting carriers, and providing customer services to carriers and customers. Essential Job Functions: Sales and Retention (80%) * Grow our customer base and build new business by generating and converting sales leads, proposing our transportation solutions, and closing dedicated and spot agreements * Maintain a solid, diversified book of business through competitive pricing, strong customer support, and preservation of heterogenous customer mix Account Management (10%) * Partner with our carrier management team to provide clients capacity with focus on quality, stability, and reliability while maximizing cost savings * Review credit limits and terms with clients * Ensure profit margins and load volumes are maintained Customer Service (10%) * Lead investigation and follow up on claim reports * Resolve conflicts with clients and carriers in positive and professional manner to build credibility * Provide follow-up with clients concerning dispute resolution to ensure customer satisfaction, as needed * Provide courteous and prompt support of client inquiries relative to transportation services Competencies: * Ability to effectively communicate orally and in writing * Strong organizational skills including ability to effectively prioritize tasks * Strong attention to detail * Effective problem-solving skills * Process orientation * Good customer service skills * Ability to meet sales goals