Now Hiring - Parkmobile USA, Inc. - Regional Director, Account Management (Central) in Cleveland, OH

Full description of the position

To Power Smart Mobility for Every Driver and Vehicle, Everywhere For decades, parking was a hassle. Then in 2008, ParkMobile launched with a simple goal: make parking easier. Today, our team is committed to creating tech-based solutions that power smart mobility and make parking hassles of the past obsolete. We do this by creating innovative solutions that connect parking and mobility ecosystems, eliminating friction while maximizing convenience and efficiency. At ParkMobile we offer agile frameworks and incentives for innovators and problem solvers, all at the perfect spot for work and play at the heart of midtown Atlanta. We're experiencing exciting growth. We're looking for more people to join our team and help shape a product used by more than 60 million people. Overview of the Role: We are looking for a Regional Director of Account Management to join us on our mission to make cities more livable. In this role, you will lead a dynamic team of Account Managers in the central US states (including Texas, Indiana, Ohio, Michigan, Illinois, Missouri, Wisconsin, and Iowa) as they help ParkMobile's 160+ centrally located municipal and university clients optimize their use of innovative technology solutions to advance their mobility ecosystems. The Regional Director of Account Management will drive client retention and revenue growth by developing, leading, executing regional account strategies, building strong relationships with key clients, and helping uncover new business opportunities within the assigned region. What You'll Do: * Lead and support a team of direct reports in the region * Train, grow, and develop other Account Managers * Build and maintain strong relationships with key customers and internal and external stakeholders * Develop and execute account strategies that align with ParkMobile's overall business objectives * Work cross-functionally with other departments as a business leader within the organization * Monitor market trends and competitor activities to identify new business opportunities and potential threats to the company's growth * Responsible for client satisfaction and revenue growth, with a focus on profitability improvements aligned with ParkMobile's objectives. Who You Are: * At least eight years of communications, public relations, or client management experience; at least four years of people management experience related to client management. * Lives near or around and is familiar with the assigned region * Bachelor's degree: business, communications, or marketing degrees preferred * Excel in relationship management * Strong leader and problem-solver * Self-motivated with a positive, optimistic attitude * Excellent written and verbal communication skills * Excellent organization skills with the ability to manage complex projects and multi-task * Comfortable building presentations and delivering to high-level contacts * Thrive in a fast-paced environment with changing requirements * Experience with technology and passion for innovation (preferred) * Ability to travel (10-15%) We know there's no such thing as a "perfect" candidate. We're all a work in progress and are growing new skills and capabilities all the time. ParkMobile welcomes those who are passionate about learning and evolving. If this looks like a role where you could do work that excites you, we hope you'll apply. What you 'll enjoy about joining our Team We believe in work/life balance. Seriously. Our team members' well-being is just as important to us as their work. We are humans first, employees second. We offer a ton of competitive perks, including: * Unlimited PTO * Medical, dental and vision coverage * 401K Matching * Paid Parental Leave * Flexible Work Hours * Learning and Development Opportunities * Company Social Events - happy hours, outings, and more * Pet Insurance * Company Community Service Events About ParkMobile At ParkMobile, we aim to build an inclusive culture where differences are used to inform better creative, strategic, and business decisions. We actively seek diversity of backgrounds, education, beliefs, and ways of thinking. We look to create a culture where everyone can belong because we believe that people do their best work when they can show up every day as their authentic selves. ParkMobile is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.