Now Hiring - Austin Electrical Enclosures - Inside Sales and Service Representative in Yadkinville, NC

Full description of the position

Do you have a heart for helping others and a thirst to turn problems into possibilities? We're on the lookout for an inside sales professional who brings empathy, energy, and excellence to every interaction. In this role, you'll be the first point of contact--the person that customers remember for all the right reasons. Whether you're guiding someone through a simple return or collaborating on a customized solution, you'll turn everyday moments into meaningful connections. Key Responsibilities * Serve as the first point of contact for customer inquiries via phone and email * Resolve customer concerns quickly, efficiently, and with a smile--even through the screen * Maintain up-to-date knowledge of our products, policies, and capabilities * Offering quotations for both standard and nonstandard products * Collaborate with internal teams to ensure customer needs are met and exceeded * Go the extra mile--not because it's required, but because it's who you are What We 're Looking For * A natural communicator with strong verbal and written skills * A problem-solving mindset, customer-first approach * Comfortable thriving in a fast-paced atmosphere * Patient, empathetic, and able to handle customer concerns with grace * A collaborative spirit who lifts others and leads by example * Computer skills including email, Microsoft Word and Excel * A goal-oriented individual who celebrates meeting (and exceeding) sales targets * A knowledge-seeker with a strong work ethic and a passion for growth Nice-to-Haves * Prior experience in customer service, sales support, or inside sales Why You 'll Love It Here * Supportive, upbeat team culture that feels more like family * Opportunities for growth and development * Work that makes a difference in people's days * Being a part of a growing company where your voice is heard and your ideas are valued * [Include Austin's perks/benefits] Every customer interaction is a chance to brighten someone 's day--and we're looking for someone who can turn that chance into an experience. If that sounds like you, we can't wait to meet you. Job Type: Full-time Benefits: * 401(k) matching * Disability insurance * Employee discount Shift: * 8 hour shift Supplemental Pay: * Bonus opportunities Experience: * Customer Service: 1 year (Preferred) Ability to Commute: * Yadkinville, NC 27055 (Preferred) Work Location: In person