Now Hiring - Stand-By Personnel - Customer Service/Inside Sales Representative in Tulsa, OK

Full description of the position

Job Title: Customer Service/Inside Sales Representative Pay: $22.00/hour Hours: Monday - Friday | 8:00 AM - 5:00 PM Location: Tulsa, OK Job Type: Temp-to-Hire Position Summary The Inside Sales Representative serves as the primary liaison between the company and its customers, ensuring a high level of service and satisfaction. This role is responsible for accurate and timely processing of orders, communication with customers, and coordination with internal departments to support on-time deliveries and maintain proper documentation. Essential Duties and Responsibilities * Act as the main point of contact for assigned customer accounts via phone, email, and customer portals. * Manage customer communications related to orders, pricing, delivery schedules, stock availability, and general inquiries. * Process incoming customer purchase orders: assign job numbers, verify inventory, enter sales orders, and generate proof copies. * Maintain open order status reports and send shipping documentation to customers daily. * Upload documents to customer portals as required. * Issue Return Goods Authorizations (RGAs) and Return for Analysis (RFAs). * Support Accounts Receivable with follow-up on past-due invoices. * Maintain accurate customer pricing schedules. * Scan and archive customer purchase orders in Master Control. * Provide coverage for co-workers during absences. * Perform all responsibilities in accordance with safety-sensitive role requirements. * Carry out other duties as assigned. Qualifications * High school diploma or GED required. * Minimum of one year of relevant experience in a customer service or sales support role. * Strong customer service and telephone communication skills. * Intermediate proficiency in Microsoft Excel, Word, Outlook, and general office technology. * Excellent verbal and written communication abilities. * Strong mathematical skills for pricing and invoice support. * Must be detail-oriented, proactive, and capable of managing multiple tasks in a fast-paced environment. * Reliable and self-motivated team player with a professional demeanor. * Must be capable of running errands as needed. Physical Requirements * Prolonged periods of sitting. * Occasional moderate lifting of boxes. * Occasional bending, kneeling, or crouching. Safety Sensitive Position This position is designated as a Safety Sensitive Position under the Oklahoma Medical Marijuana and Patient Protection Act. Job Order #: 120559