Now Hiring - Stand-By Personnel - Customer Service/Inside Sales Representative in Tulsa, OK

Full description of the position

Job Title: Customer Service/Inside Sales Representative Pay: $22.00/hour Hours: Monday - Friday | 8:00 AM - 5:00 PM Location: Tulsa, OK Job Type: Temp-to-Hire

Position Summary

The Inside Sales Representative serves as the primary liaison between the company and its customers, ensuring a high level of service and satisfaction. This role is responsible for accurate and timely processing of orders, communication with customers, and coordination with internal departments to support on-time deliveries and maintain proper documentation.

Essential Duties and Responsibilities

• Act as the main point of contact for assigned customer accounts via phone, email, and customer portals.
• Manage customer communications related to orders, pricing, delivery schedules, stock availability, and general inquiries.
• Process incoming customer purchase orders: assign job numbers, verify inventory, enter sales orders, and generate proof copies.
• Maintain open order status reports and send shipping documentation to customers daily.
• Upload documents to customer portals as required.
• Issue Return Goods Authorizations (RGAs) and Return for Analysis (RFAs).
• Support Accounts Receivable with follow-up on past-due invoices.
• Maintain accurate customer pricing schedules.
• Scan and archive customer purchase orders in Master Control.
• Provide coverage for co-workers during absences.
• Perform all responsibilities in accordance with safety-sensitive role requirements.
• Carry out other duties as assigned.

Qualifications

• High school diploma or GED required.
• Minimum of one year of relevant experience in a customer service or sales support role.
• Strong customer service and telephone communication skills.
• Intermediate proficiency in Microsoft Excel, Word, Outlook, and general office technology.
• Excellent verbal and written communication abilities.
• Strong mathematical skills for pricing and invoice support.
• Must be detail-oriented, proactive, and capable of managing multiple tasks in a fast-paced environment.
• Reliable and self-motivated team player with a professional demeanor.
• Must be capable of running errands as needed. Physical

Requirements

• Prolonged periods of sitting.
• Occasional moderate lifting of boxes.
• Occasional bending, kneeling, or crouching. Safety Sensitive Position This position is designated as a Safety Sensitive Position under the Oklahoma Medical Marijuana and Patient Protection Act. Job Order #: 120559