Now Hiring - Sanctuary Functional Medicine - Sales Associate - Patient Support Team - Full Time in Franklin, TN

Full description of the position

Sales Associate - Patient Support Team Full Time Position Overview: As a key member of our team, you will be the first point of contact for individuals interested in our functional medicine services. Your role will be to educate potential patients about how our programs can help them recover from chronic illness or join our primary care program for wellness care. You'll work with a passionate, supportive team to convert incoming leads into active patients, guiding them through the enrollment process and ensuring a smooth transition into our care programs. What You 'll Do: * Lead Conversion : Manage incoming inquiries (via phone, email, online forms, and word-of-mouth) and enter them into our CRM system. * Initial Contact : Reach out to potential patients, assess their needs, and provide education about how our programs can support their health goals. * Program Enrollment : Match potential patients with the most appropriate programs, explain the benefits and costs, and help them enroll in an SFM program. * Coordinate Care : Once enrolled, assist in scheduling initial appointments, collecting necessary forms, and ensuring all administrative steps are completed. * Collaboration : Work closely with the clinical staff to coordinate ongoing care once patients are enrolled. * Remote Work : Enjoy a flexible work schedule with the ability to work remotely (80% of the time), along with weekly meetings with the Sales Team and other SFM leaders, and monthly or quarterly in-person meetings with the whole staff. What We 're Looking For: * Sales Experience : Previous experience in a sales or customer service role is required, with an ability to engage, educate, and enroll potential patients. * Passion for Wellness : A genuine desire to help others heal and improve their lives through functional medicine. * Organizational Skills : Ability to manage multiple leads and tasks in a fast-paced environment while maintaining attention to detail. * Communication Skills : Strong verbal and written communication skills, with the ability to clearly explain complex concepts in an approachable way. * Tech-Savvy : Comfortable using CRM software (experience with Active Campaign is a plus), email, and other online communication tools. Position Details: * Hours : Part-Time and Full-Time positions available. * Work Environment : Primarily remote, with weekly team meetings (virtual or in-person) to stay connected and aligned. * Start Date : Immediate How to Apply: Please send your resume and a cover letter explaining why you are interested in this role to [please apply online]. About Sanctuary Functional Medicine: At Sanctuary Functional Medicine (SFM), our mission is simple: to help those suffering from chronic illness reclaim their health and live healthier more abundant lives. We use a root-cause approach to healing that blends the best of natural and conventional medicine, providing tailored care that restores balance to our patients' bodies and minds. As we continue to expand our services and reach more individuals, we're seeking a dedicated and compassionate Sales Associate to join our Patient Support Team. Why Work with Us? At Sanctuary Functional Medicine, you'll be part of a growing team dedicated to making a real difference in people's lives. Each day, you'll see the impact of your work in helping patients overcome chronic illnesses and return to a life of health and vitality. This is an exciting opportunity to grow within an innovative and compassionate practice, with the potential to expand your role as we continue to build our institute and explore new modalities. Equal Opportunity Employer: We value diversity and are an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. About Sanctuary Functional Medicine: Our mission is to serve mankind by restoring a multitude of chronically ill so that they may live healthier, more abundant lives.