Now Hiring - TranzAct Technologies, Inc. - Account Manager in Elmhurst, IL

Full description of the position

Responsibilities

:

• Communicate daily with customers and carriers
• Work with internal TranzAct team members
• Ability to establish and expand relationships with key decision makers at our customers
• Continued education to our clients on the different service offerings that TranzAct brings to the market place
• Communicate market and industry trends in the supply chain world
• Identify data elements in the client's shipping patterns that can improve their supply chain and potentially save them money
• Identify potential problems and devise necessary solutions; escalate as needed
• Collaborate with team members to grow and improve processes for all assigned accounts
• Account Managers work between customers and cross - functional internal teams to ensure timely delivery of our solutions according to the customers' needs
• Accountable to customer defined Key Performance Indicators (KPI's) and ensuring consistent improvement Job

Qualifications

• Minimum 1 year transportation experience
• Experience in client facing or customer service role
• Strong problem solving and presentation skills
• Comfortable communicating to all levels in an organization
• Intermediate knowledge of Microsoft Office Suite to include Word, Excel, Power Point and Outlook
• Able to prioritize, multi-task and manage time effectively Job Types: Full-time, Part-time Pay: $55,000.00 - $60,000.00 per year

Benefits

:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance Schedule:
• Monday to Friday Work Location: Hybrid remote in Elmhurst, IL 60126