Now Hiring - Chapman Automotive Group, L.L.C. - Used Car Sales Specialist in Tempe, AZ

Full description of the position

Chapman Chevrolet in Tempe is seeking sales professionals committed to creating amazing customer experiences to join our growing team! With in-store and online buying options and an impressive inventory selection, we have made it easier than ever for customers to purchase their next vehicle. As a Used Car Sales Specialist, you will work with customers interested in our pre-owned inventory, providing superior customer support, guiding customers throughout each step of the sales process. When you join our team, you will enjoy a positive, supporting team environment, stability, incredible earning potential and unrivaled benefits! What We Offer: * Attractive Commission Pay Plan: Enjoy uncapped earning potential - You control your income! * Professional Development: Access ongoing training and growth opportunities to advance your career. * Supportive Team Environment: Join a collaborative team where your contributions are valued. * Employee/Family Discounts: Enjoy discounts on vehicle purchases and services for you and your family. * Volunteer Opportunities and more! Benefits to Support Employee Wellbeing: * Comprehensive Health Coverage: Essential medical, dental, and vision plans with low cost premiums and minimal out-of-pocket costs. * Onsite Nurse Practitioners: Access healthcare services and wellness support conveniently at work. * Flexible Spending Accounts (FSAs): Save on healthcare and dependent care expenses with pre-tax dollars. * Affordable Life and Disability Insurance: Cost-effective plans providing financial security for you and your loved ones. * Employee Assistance Program (EAP): Free, confidential support for personal and professional challenges, including counseling and financial advice. * 401(k) Retirement Plan: Competitive matching contributions and tax advantages to help grow your retirement savings. * Generous Paid Time Off (PTO): Time off to recharge and maintain work-life balance. Core Responsibilities: * Respond to internet, live chat and phone inquiries promptly using phone, email and texting to generate sales appointments. * Follow up with leads who are not ready to make an appointment or are a no-show. * Log daily sales lead activities in the CRM platform. * Convert visitors into customers by understanding their needs and interests, and pairing them with a vehicle best suited for their lifestyle. * Remain up-to-date on product offerings and perform professional vehicle demonstrations, highlighting vehicle features and technology and explaining the benefits of optional add-on packages. * Assist customers with the completion of sales and financing paperwork. * Deliver sold vehicles to the customer, ensuring the highest level of client satisfaction. Desired Qualifications and Experience: * 1 year of experience in a customer service or sales environment is required. * Previous new or used car sales experience is a plus, but we provide training to help you succeed! * Excellent customer service, interpersonal and negotiation skills, in person and over the phone. * The ability to think from the customer's perspective to understand their concerns or objections and respond thoughtfully. * An impressive work ethic and drive to achieve performance goals. * Strong computer skills including typing, internet usage and navigating CRMs. * Bilingual is a plus! * A valid driver's license and clean driving record are required. * Must pass a pre-employment background check and drug screening. Hours and Work Environment: We are open Monday - Friday 8am to 9pm and Saturdays 8am to 8pm. We ask that all candidates have open availability to work during these business hours. We offer a 5-day workweek, and we are closed all Sundays! This is an onsite position, and requires working with customers in person as well as online and over the phone. To Apply:If you think you would be a great fit, please apply with your resume, and we will review applications and reach out by phone, text, or email with next steps. Job Types: Full-time, Commission Schedule: * 10 hour shift * 8 hour shift * Day shift * Evening shift