Now Hiring - Dhyan Infotech, Inc. - Sales Operation Executive in Fremont, CA

Full description of the position

We are seeking a Sales Operation Executive with a background in sales processes to support our sales team in optimizing their operations and ensuring smooth and efficient processes. This role involves a combination of administrative tasks, data analysis, and documentation to enhance sales performance and customer satisfaction. Experience 1 to 2.5 years Qualification Any bachelor's degree; B Com preferred. Job

Responsibilities

• Assist in the creation of comprehensive documentation system for sales processes, including sales & customer contracts, legal documents, NDAs, pricing information, and product catalogs, etc.
• Ensure all the sales documentation is accurate, up-to-date, and easily accessible for the sales team.
• Process and manage sales orders, ensuring accuracy and timely fulfillment.
• Work with supply team to monitor and manage inventory levels to support accurate order processing.
• Collaborate with the procurement team to ensure sufficient stock levels and keep track of the shipment process.
• Coordinate with the relevant departments to meet customer delivery expectations.
• Work with sales team to enter orders, create and maintain invoices and keep track of the payments received.
• Generate reports and analyze sales data to support decision-making.
• Act as a liaison between the sales team and other departments (e.g., marketing, finance, and logistics) to ensure efficient cross-functional coordination.
• Handle correspondence, emails, and phone calls related to customer inquiries and requests.
• Identify opportunities for automation and streamlining tasks to increase efficiency.

Requirements

• Experience in the business flow from order placed to cash to delivery.
• Reporting and analytical skills.
• Strong organizational and multitasking skills.
• Good communication and interpersonal skills.
• Attention to detail and accuracy in administrative tasks.
• Knowledge of export procedures and documentation is preferable.
• Familiarity with inventory management concepts.
• Proficiency in Microsoft Office Suite (e.g., Excel, Word, Outlook).
• Proficiency in using CRM software and data management tools.