Now Hiring - Regent Bank - BSA Account Manager in Tulsa, OK

Full description of the position

Summary: The BSA Account Manager will work directly with the Manager of the CRB Client Success team and CRB Monitoring Manager in developing, implementing, coordinating and administering activities relating to BSA special programs and AML compliance programs. Essential Duties and Responsibilities: * Work and resolve internal BSA alerts through our BSA software platform with a detailed description of the solution. * Address ad-hoc client issues as needed, such as uploading sales to Green Check, making deposits at branches, etc. * Collect necessary documentation and provide client communication as determined by BSA analyst during periodic monitoring reviews. * Review, discuss, and/or present Regent Bank's CRB program with interested prospects and assist clients in determining the best, and correct, product for their business type. * Recruit new prospects for the bank's cannabis program. * Assist clients through the initial application process, provide the client with clear and consistent communication, and answer questions during the initial client contact. * Complete thorough and accurate periodic audits for current clients. Check for accuracy and completeness of application, noting errors and working with team to correct as needed. * Identify process improvements, outline and present proposed process updates to Manager and/or Director and implement changes once approved. * Maintain all records in accordance with compliance guidelines * Complete required training as outlined by Director, Leadership, and training team * Support department as workflow needs dictate by completing any projects or tasks identified by Manager/Director * Identify areas of interest and complete stretch assignments based on team needs, individual areas of interest and overall department strategy * Additional responsibilities may be assigned by Manager or Director on an as needed basis. Education And/Or Experience: * Bachelor's degree in business related field OR * Minimum of two (2) years of new account experience * AML/BSA experience with a financial institution preferred Knowledge/Skills/Abilities: * Proficiency of Microsoft Office applications (Excel, Word, PowerPoint) * Excellent verbal and written communication skills * Strong analytical skills required * Familiarity of financial software * Ability to manage multiple tasks concurrently, work under pressure, and prioritize as business needs dictate * Strong attention to detail and organizational skills * Strong customer service skills and the ability to handle difficult client scenarios * Ability to handle ambiguity while driving results * All candidates will be required to complete a pre-employment background, credit, and drug screening Physical Requirements: * Specific vision abilities required by this job include close vision and the ability to adjust focus. * Sitting for long periods of time. Working Conditions: The working conditions are generally comfortable with minimal exposure to noise, heat, dust and other related items. All employees are required to maintain a neat and safe work area.