Now Hiring - Maritime Conference Center / Maritime Institute of Technology and Graduate Studies - Sales Coordinator - Admin in Linthicum Heights, MD

Full description of the position

Description: * SUMMARY STATEMENT Highly organized and detail-oriented Sales Coordinator to join our Hotel and Conference Center Sales Department. Supporting the sales team, ensuring efficient day-to-day operations, and contributing to the success of our conference center. This position requires a proactive individual with excellent communication and organizational skills, as well as the ability to manage multiple tasks in a fast-paced environment. * SUPERVISION Reports to the Director of Sales, and in absence of DOS, reports to General Manager. Requirements: * MAJOR DUTIES AND RESPONSIBILITIES * Sales Support * Assist the sales team in managing inquiries, proposals, and contracts. Build bookings and booking links in our CRM. * Coordinate and schedule appointments, meetings, and site visits for potential clients. Pre-check guest rooms and meeting spaces prior to site visit arrival. * Prepare and distribute sales materials, presentations, and relevant documentation. * Helping with re-solicitations rebooking of regular business * Customer Service * Serve as a primary point of contact for clients, providing excellent customer service. * Respond to inquiries, resolve issues, and ensure client satisfaction. * Send thank you notes and gifts. Make sure VIP guest amenities are ready and distributed. * Maintain positive relationships with clients through effective communication. * Administrative Duties: * Manage the sales department's calendar, appointments, and travel arrangements. * Assist in maintaining accurate and up-to-date client databases and records. * Make sure records of inquiries and bookings are accurate in the CRM system. * Communication * Facilitate communication within the sales team and with other departments. * Draft and proofread correspondence, emails, and other written materials as needed. * Assisting in the daily social media posts, working with the marketing manager. Ensure timely and accurate distribution of information to internal and external stakeholders * * DESIRED QUALIFICATION * Previous experience in administrative or sales support roles is preferred. * Previous experience in a customer facing role in hospitality is preferred. * Strong organizational and time-management skills with the ability to prioritize tasks. * Excellent written and verbal communication skills. * Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). * Detail-oriented and able to maintain a high level of accuracy. * Ability to work independently and collaboratively in a team environment * Customer-focused mindset with a commitment to delivering exceptional service. * Flexibility to adapt to changing priorities and work schedules. * BENEFITS * Compensation commensurate with experience * Full time - M-F * Health/Dental/Vision - No payroll deduction for employee and legal dependents * Generous Paid Time Off - including Holiday, Sick Time, Personal and Vacation * Employment Contributions to Retirement Plans and 401(k) options * One complimentary meal in our Dining Room per shift