Now Hiring - Provisioners Warehouse and Transportation Services LLC - Account Manager in Kent, WA

Full description of the position

About us Provisioners Warehouse and Transportation Services is looking for motivated individuals to work in our new warehouse in Kent. We are looking for 3 more CSR's. Position Purpose: Represent Provisioners in a professional manner to our customers, vendors and general public completing and coordinating all office functions in regards to customer service, daily workflow and quality of work with the warehouse operations department. DUTIES AND RESPONSIBILITIES: * Input customer orders into Provisioners Database or Warehouse Management System * Create files and maintain all files in an accurate manner * Acknowledge and provide response or required information to customer on the same day or provide an expected time to provide information * Notify customers and receive proper written authorization prior to performing work of all extra charges (e-mail response is acceptable) * Dispatch containers to dispatch department ensuring that no unnecessary container per diem occurs * Prepare documentation to dispatch containers back to the terminals as soon as released or directed by customer * Notify customers when their freight will not make their designated vessel * Complete container load plans throughout the day, notifying customers of all discrepancies * Review all business documentation with Customer Service Manager and ensure internal communication is established within the department * Assist CSRs and Dispatcher in their duties when needed. * Immediately inform Customer Service Manager of any issue that cannot be resolve by the Customer Service Representative. * Updating the daily workload planner with inbound appointments, and outbound loads * Creating and receiving storage and shipping paperwork for inventory accounts * Maintaining accurate inventory records using computer and physical inventory methods * Ensure accurate and timely invoicing within company required 48 business hours * Keep all office areas in a clean and orderly manner * Other duties as assigned KNOWLEDGE AND SKILLS: * Ability to maintain multiple tasks in an organized manner * Must be able to communicate both written and verbally in the English language * Must be able to perform basic math skills * Basic experience with use of MS Word & Excel. Minimum computer/typing skills required *Ability to act and operate independently with minimal daily direction from manager to accomplish objectives * Ability to work cooperatively and collaboratively with all levels of employees, management, and external agencies EDUCATION REQUIREMENTS: High School Diploma required, Associates Degree preferred. Any equivalent combination of experience and training that provides the required knowledge, skills and abilities. OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Job Type: Full-time Pay: $20.00 - $25.00 per hour Benefits: * 401(k) matching * Dental insurance * Employee assistance program * Health insurance * Life insurance * Vision insurance Schedule: * 8 hour shift * Day shift * Monday to Friday * No nights * Overtime * Self-determined schedule Ability to commute/relocate: * Kent, WA: Reliably commute or planning to relocate before starting work (Preferred) Job Type: Full-time Pay: $42,000.00 - $50,000.00 per year Benefits: * Dental insurance * Health insurance * Paid time off * Vision insurance Shift: * 8 hour shift Work Location: In person