Now Hiring - Neil Huffman Automotive Group - Automotive BDC in Frankfort, KY

Full description of the position

Neil Huffman is currently in search of a qualified Automotive BDC for our Frankfort Honda location. A successful candidate will be responsible for handling Internet Service Leads, Inbound phone calls, and customer retention for the service center. Daily responsibilities may include :

• Create appointments
• Following up with online service appointment leads
• Customer service representatives
• Keeping clients informed of current recalls on vehicles
• Following up with clients after services have been performed
• Contribute to high scores for the manufacturer's customer satisfaction index (CSI)
• Filing
• Warranty We offer benefits such as:
• Health
• Dental
• 401K
• Life
• Vision
• Short Term Disability
• PTO
• Paid Vacation
• Drug Free

Work Environment

• Any additional questions please contact Suada Humic (502-[please apply online]). 1800 Williamson Ct Louisville, Ky. 40223