Now Hiring - State Farm Mutual Automobile Insurance Company - Insurance Account Representative - State Farm Agent Team Member in Pittsford, NY

Full description of the position

Benefits: * Opportunity for advancement * Paid time off * Training & development * Tuition assistance * Bonus based on performance ROLE DESCRIPTION: As Insurance Account Representative - State Farm Agent Team Member for Maria Melnik - State Farm Agent, you are vital to our daily business operations and customers' success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency team-members. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. SUMMARY: * Gather, provide information and offer insurance products based on needs analysis. * Fixed hourly + variable monthly commission. RESPONSIBILITIES: * Maintain daily, weekly, monthly sales related activities to meet monthly goals. * Strong follow-up skills using phone, texts, email and mail. * Ability to understand needs and provide quotes in a timely manner. * Discuss future needs and schedule follow-ups. * Develop referrals and schedule timely follow-ups. * Understand the importance of clear note taking and gathering of related documents. * Explain, calculate and handle payments. * Complete application, onboarding and quality control process of data input and customer's needs. * Provide information about insurance products and services. * Assist service team with service-related activities: 5% to 15%. * Handle incoming calls, texts, mail, walk-ins, email and provide timely responses. * Follow-up, where needed. * Complete all tasks to the end. * Maintain accurate records of customer interactions at all times. * Develop long-term relationships with customers, team-members and the Regional Office. * Submit monthly reports to the Agent. * Maintain an average of four 5 Star Reviews a month. * Maintain accurate records of work schedule (including in and out) for payroll. QUALIFICATIONS: * Strong communication and interpersonal skills. * Detail-oriented and able to multitask. * Must have Property and Casualty and Life, Accident and Health Insurance Licenses.