Now Hiring - Piedmont Metals - Inside Sales in Burlington, NC

Full description of the position

Job Summary: Piedmont Metals is a leading provider in the metals industry, offering high- quality products and services to a diverse range of customers. We are looking for a driven and detail-oriented Inside Sales Representative to join our team. This role requires strong product knowledge, ERP system experience, and an understanding of metal processes and products. Key Responsibilities: * Sales & Customer Relations * Manage inbound and outbound sales calls, responding to customer inquiries promptly. * Develop and maintain strong relationships with customers, ensuring excellent service. * Occasionally meet with customers face-to-face to discuss their needs and solutions. * Assist in account development and growth strategies. * Order & Inventory Management * Ensure customer orders are accurately processed in the ERP system with minimal assistance. * Oversee purchase orders (POs), billing, and invoicing to ensure smooth transactions. * Manage customer-specific inventory and coordinate material replenishment as needed. * Order additional services when required to fulfill customer needs. * Operational & Team Collaboration * Communicate with the operations team to ensure order accuracy and timely fulfillment. * Submit sales reports, forecasts, and updates on customer accounts. * Handle confidential customer and company information with discretion. * Assist colleagues and support team efforts whenever necessary. Qualifications & Skills: * 1-3 years of experience in inside sales, customer service, or account management (preferably in the metals industry). * Strong understanding of metal products, processes, and market applications. * Experience using an ERP system for order processing and inventory management. * Proficiency in Microsoft Office (Excel, Word, Outlook). * Highly organized, detail-oriented , and able to multitask efficiently. * Strong communication and leadership skills. * Ability to work independently while collaborating effectively with a team. Benefits: * Competitive salary. * 401(k) plan after 6 months. * Health insurance after 90 days. * Paid holidays (7 per year). * Mileage reimbursement (if travel is required). Job Type: Full-time Pay: $45,000.00 - $48,000.00 per year Benefits: * 401(k) * 401(k) matching * Health insurance * Paid time off Shift: * Day shift * Morning shift Ability to Commute: * Burlington, NC 27215 (Preferred) Ability to Relocate: * Burlington, NC 27215: Relocate before starting work (Preferred) Work Location: In person