Now Hiring - Brown & Brown, Inc. - Account Manager - Commercial Lines in Honolulu, HI

Full description of the position

Brown & Brown is seeking an Account Manager to join our Commercial Lines team in Honolulu, Hi! Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Essential Duties and Responsibilities

:

• Proficient with Agency Management System
• Explain various coverages/products and make recommendations
• New Business: Assist AE with marketing initiatives; Renewals: Manage the entire process
• Handle unrouted mail, email, and phone correspondence with carriers and clients
• Maintain expiration lists and initiate the renewal process with AE
• Insurance Coverage Review for accounts $5,000+ revenue
• Obtain necessary client information for marketing and binding
• Market applications to carriers; negotiate coverages, terms, premiums
• Accompany AE on client visits as needed (may involve travel)
• Prepare proposals, bind orders, and transmit to clients
• Prepare and transmit Summary of Insurance/Premium Allocation
• Issue Binders, Auto IDs, Certificates of Insurance/EPI
• Handle billing issues, including invoicing, cancellations, discrepancies, collections, and refunds
• Process change requests and ensure accuracy of endorsements
• Check policies against bind instructions and handle discrepancies
• Timely processing of audits and handling disputes and payment issues
• Manage claims, including obtaining necessary information and communicating with adjusters
• Conduct contract reviews and order underwriting documents as needed
• Obtain and manage online documents from carrier portals
• Document Agency Management System according to company guidelines
• Maintain client files and activities
• Attend internal/external meetings and CE classes to maintain professional development and licensing
• Handle incoming requests and respond to clients as needed
• Manage select accounts independently
• Perform according to B&B Best Practices and Profit Center guidelines
• Train new Administrative Services Assistants Competencies:
• Planning/Organization: Plan and prioritize work efficiently
• Interpersonal Skills: Open to others' ideas, willing to try new things, help others, work well independently and in groups, maintain a positive attitude
• Oral Communication: Speak clearly and persuasively in various situations
• Written Communication: Edit work for spelling and grammar, present data effectively, interpret written information
• Problem Solving: Identify and resolve problems, gather and analyze information, present thoughtful solutions
• Quality Control: Detail-oriented, demonstrate accuracy, thoroughness, and monitor own work
• Adaptability: Adapt to frequent changes, delays, or unexpected events with a positive attitude
• Safety and Security: Observe proper safety/security procedures and use equipment/materials appropriately

Requirements

:

• High school diploma
• Positive attitude, dependability, strong work ethic, and a positive workplace culture
• Technical knowledge of insurance coverages
• Proficient with MS Office Suite
• Exceptional written and verbal communication skills
• Ability to maintain confidentiality and ethical conduct
• Professional office experience, etiquette, and appearance
• Valid Hawaii Insurance Producer License - Property & Casualty (Life & Health if applicable) What We Offer:
• Excellent growth and advancement opportunities
• Discretionary Time Off
• Generous benefits package: health, dental, vision, 401(k), etc.
• Employee Stock Purchase Plan Job Type: Full-time Pay: $60,000.00 - $85,000.00 per year

Benefits

:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Tuition reimbursement
• Vision insurance
• Work from home Experience:
• insurance: 1 year (Preferred) Ability to Commute:
• Honolulu, HI 96814 (Required) Work Location: Hybrid remote in Honolulu, HI 96814