Now Hiring - Sunset Transportation - International Account Manager in Saint Louis, MO

Full description of the position

About the Role Sunset Transportation is seeking a highly motivated, results-driven Account Manager to join our international team in Saint Louis, MO. Expanding our international offerings to existing customers has been a tremendous success and your role will be critical to RECORD-BREAKING growth for both the international department and Sunset Transportation, as a whole. As the International Account Manager, you will provide support functions like delivering great customer service, reporting analytics to the team on key customer accounts, educating customers on our international offerings, and performing related tasks that involve coordinating with internal Sunset partners to assist in providing optimal account management and growth, just to name a few. What Youll Do: Provide account management support to Sunset customers across various industries Collaborate with internal departments and partners to ensure seamless service Analyze customer data and present tailored solutions Document all activities and updates in our CRM system Identify and share insights to improve the customer journey Deliver clear status updates and milestone reports for key accounts Support and grow Sunsets top International customers by understanding their needs and market challenges Represent the #SunsetWay by delivering top-tier customer support and service excellence Bring To Work Everyday 2-5 years experience working for an International Freight Forwarder or 3PL Attention to detail Knowledge of Incoterms, Shipping and customs documents, and invoice auditing Negotiation and Conflict Resolution Critical Thinking Customer Service experience What We Offer: A competitive salary with monthly incentives to reward your hard work Benefits package that includes health, dental, and vision coverage 401K with a company match , ensuring your future is secure Paid vacation, floating holidays, and personal/sick time An award-winning company culture to help you grow, both personally and professionally Whether you want to join one of our many committees, nominate one of your peers for a Sunset Way Award , or learn a new skill at Sunset University , your opportunities are endless! Who We Are: At Sunset Transportation, we are more than just a logistics companywe are a community that values diversity, equity, and inclusion. We believe in building a team that reflects the world we live in, embracing all backgrounds, identities, and experiences. Our commitment to these principles fosters a supportive environment where everyone has a voice, and every idea counts. As a recognized leader in third-party logistics (3PL) with over 30 years of experience, we are dedicated to improving supply chain efficiencies through cutting-edge technology and exceptional people. Our core values Accountability, Flexibility, Loyalty, Responsiveness, and Relationships are the foundation of our success and have earned us numerous accolades, including: G75 Green Supply Chain Partners - Inbound Logistics Top 3PL and Cold Storage Provider - Food Logistics Top Workplaces STL Post Dispatch 11 Top Logistics Company Transport Topics Most Trustworthy Companies Newsweek (Armada) 4 Top 3PL Provider Inbound Logistics If youre passionate about logistics, thrive in a collaborative, fast-paced environment, and want to be part of a team that values your unique contributions, we want to hear from you. Join us, and lets make logistics bettertogether. Ready to Take the Next Step? Apply now and become part of a team thats driving the future of logistics.