Now Hiring - Cregger Company, Inc. - Plumbing Counter Sales in Greensboro, NC

Full description of the position

Job Description: The counter sales position is designed to increase sales and customer satisfaction by efficiently and courteously assisting return customers, walk-ins, warehousing responsibilities, and telephone customers in the selection and acquisition of needed products. Job Duties: * Service customers at the counter by taking orders and entering them into the system accurately; give priority to regular accounts. * Use electronic and published catalogs to provide product, pricing and availability information to customers. * Follow company pricing and credit guidelines * Quickly solve customer problems * Retrieve orders from warehouse quickly and accurately * Increase sales and average order size by means of cross-selling, up-selling, add-on sales and offering promotional sales items as well as new products * Promote and sell overages, damaged and discontinued items * Handle customer complaints and returns, while showing a positive attitude * Keep merchandising and counter areas clean and attractive * Keep counter area inventory stocked; remove or add inventory items to stimulate impulse sales; remove discontinued items from the sales floor * Assist in scheduled physical inventory counts * Drive sales activity through outbound sales calls as directed by management * Participate in company-sponsored sales promotions * Work with other departments to resolve customer service issues in a timely manner * Accurately use order entry, computerized systems and other technologies as required * Perform other job duties as required by management * Follow company policies and procedures * Attend product training meetings * Pulling, filling, packing and setting up orders for delivery and pickup. * Maintain the ability to determine the status of an order at any given time. * Follow any special instructions pertaining to any given order at any given time. * Receive shipments, log into inventory, maintain inventory through audits. * Report any quality or inventory discrepancy issues to the appropriate person. * Communicate positively with supervisors, sales staff, fellow workers and customer to coordinate deliveries/ pick-up. * Operate a forklift safely and efficiently, maintain required certification, perform vehicle safety checks and report discrepancies to supervisor. * Assist in keeping facility clean, neat, safe and operating efficiently. * Attend product knowledge meetings as required by management. * Present a neat and professional image. * Assist in keeping facility secure. * Maintain proficiency in computerized systems and other technologies as required. * Follow company policies and procedures. Job Type : Full Time and Part Time Benefits: * Full health, dental, and vision insurance. * 401 k * Paid Holidays * Vacation Pay * Employee Referral Program * Employee Discount Pay Rate: $18-21/hr Based on Experience Job Requirements: * Valid Driver's License * Must have prior Plumbing knowledge * At least two years of experience preferred