Now Hiring - Universal Laser Systems Inc. - Key Account Manager in Scottsdale, AZ

Full description of the position

Position Summary: We are seeking a dynamic and results-driven Key Account Manager to join our team at ULS. The Key Account Manager's primary responsibility is to retain and grow relationships with top customers, acquire new high-potential accounts, and serve as a trusted advisor to our key clients. This role demands a unique blend of sales expertise, strategic planning, relationship management, and leadership skills, all while working in a fast-paced, client-focused environment. You will be responsible for discovering new opportunities, driving revenue growth, and ensuring our clients' success by leveraging ULS technologies. Key Responsibilities: * Client Communication & Relationship Building: Act as the key liaison between ULS and our customers, effectively communicating across various platforms (in-person, phone, email) to ensure customer satisfaction and alignment with company goals. * Account & Market Knowledge: Develop a deep understanding of ULS technologies and customer needs to identify revenue growth opportunities and drive long-term business success. * Strategic Account Planning: Prioritize long-term, mutually beneficial strategies, crafting and executing account plans to meet both ULS and client objectives. * Business Development: Identify and drive new business opportunities within existing accounts to expand ULS's footprint in the market. * Value-Based Selling: Utilize technical expertise to deliver tailored solutions, demonstrating the value of ULS products and services for optimal financial and functional benefits. * Project Management: Manage multiple accounts simultaneously, ensuring projects and timelines stay on track while delivering exceptional results. * Reporting & Analysis: Prepare reports on account progress, goals, forecasts, and conduct regular business reviews to ensure client satisfaction and highlight growth opportunities. * Customer Adaptability: Engage with challenging customers, adapt to evolving needs, and maintain composure in a fast-paced environment. * Target Achievement: Consistently meet or exceed quarterly and annual revenue targets for key accounts. Education & Qualifications: * Bachelor's degree in Engineering, Physical Science, or related field. * Minimum 5 years of experience in sales, sales engineering, or key account management. * Proven success in delivering complex customer-focused solutions and exceeding revenue targets. * Proficient in MS Office and CRM software. * Strong project management skills, with the ability to prioritize and manage multiple accounts effectively. Ideal Candidate: * Excellent communicator with the ability to manage relationships across all levels of an organization. * Technical acumen with the ability to engage and build trust with a technical audience. * A strategic thinker, capable of identifying long-term opportunities and delivering tailored solutions. * Comfortable working in a dynamic, high-pressure environment while maintaining composure and focus. * Strong organizational and time-management skills. If you are passionate about cultivating relationships, driving growth, and providing value-based solutions, we would love to hear from you! Job Type: Full-time Pay: $120,594.00 - $149,467.00 per year Benefits: * 401(k) * 401(k) matching * Dental insurance * Health insurance * Paid time off * Vision insurance Schedule: * 8 hour shift Supplemental Pay: * Bonus opportunities Application Question(s): * How many years of B2B sales experience do you have selling technical hardware products or capital equipment in manufacturing, research and development or product development environments? * Please list the technical hardware products and/or capital equipment you have experience with. Work Location: In person