Now Hiring - Bowman Williams - Technical Account Manager – MSP (Client Technology Advisor) in Ellicott City, MD

Full description of the position

* Ellicott City, MD * $80,000 - $90,0000 About Are you a strategic, client-facing IT professional with a passion for helping businesses align their technology with long-term goals? We are seeking a Technical Account Manager (also known as a Client Technology Advisor) to bridge the gap between business strategy and technology solutions for small and mid-sized businesses. This is a consultative, technical role--perfect for someone who thrives on relationship-building, understands IT infrastructure, and enjoys guiding clients toward proactive IT decisions. Technical Account Manager - MSP (Client Technology Advisor) Location: Baltimore/Washington Metro Area (Hybrid) Salary: $80,000-$90,000 + Benefits What You 'll Do * Client Technology Alignment: Conduct regular assessments, document client environments, and ensure systems align with best practices. * Technology Roadmaps: Work with vCIOs and Client Success teams to develop strategic IT roadmaps based on client needs. * Consulting & Recommendations: Identify gaps in IT environments and recommend improvements to enhance security, efficiency, and performance. * Standards Implementation: Ensure clients adhere to industry best practices (ITIL, NIST, CIS) and emerging technologies. * Technical Guidance: Act as a resource for internal teams, including Service Desk, NOC, and Professional Services, ensuring smooth execution of IT strategies. * Client Engagement: Participate in onboarding, business reviews, and executive meetings , serving as the go-to technical resource. What You 'll Need * 5+ years of experience in IT consulting, systems/network administration, or IT strategy within an MSP environment. * Hands-on experience with Windows Servers, networking, Microsoft 365, Azure, Entra ID, firewalls, and VoIP solutions. * Strong business process knowledge , with the ability to translate technical solutions into real-world business benefits. * Familiarity with IT frameworks like ITSM, ITIL, and NIST. * Exceptional communication skills, with confidence engaging executives and senior leadership. * A proactive, strategic mindset --you enjoy solving IT challenges before they become problems. Why Join Us? * 100% Paid Health, Dental & Vision Insurance * Generous PTO & Paid Holidays * 401K with Company Match * Performance-Based Bonuses (Bi-Annual) * Certification Reimbursement & Career Growth Plans * Collaborative, Growth-Focused Team Environment This is an opportunity to take your technical expertise beyond troubleshooting and into strategic IT consulting. If you're ready to step into a high-impact role where you can drive business-technology alignment , apply today! SB222 Location Ellicott City, MD Salary $80,000 - $90,0000 About the Company Bowman Williams is a national specialized staffing firm for Cloud Service Providers and Managed Service Providers. Ranked by Forbes as one of America's top 200 Best Staffing Firms in America, we are a good resource for candidates looking to advance their careers in the Cloud Solutions and Services industry. * Location: Ellicott City, MD * Job ID: BW3255 * Published Date : April 25, 2025