Now Hiring - PIC Home Pros - Appointment Setter/Telemarketer in Londonderry, NH

Full description of the position

Position: Dynamic Appointment Setter with the ability to follow direction, train and lead a team once established. Position Summary: Use your knowledge of company products, services, and policies to assist callers with inquiries, qualifications, and appointment setting. This role speaks with customers and listens to them to gain a better understanding of their home improvement needs in order to get them set for an appointment with a Product Specialist. Job Duties: * Appointment setting and confirmations * Updating and altering CRM files and profiles * Follow communication "scripts" when speaking with customers * Utilize all company software to communicate with prospects * Keep records of all conversations in call center database * Cold and warm calling to potential clients who have expressed interest in our services * Engaging in active listening with customers, confirming or clarifying information * Discussing and qualifying homeowners based on their needs * Gather utility usage information from homeowners * Understanding and striving to meet or exceed goals * Scrub through generated leads for potential appointments / clients Qualification Requirements: * MUST BE: Outgoing, talkative and have a take charge personality * High organizational skills and ability to manage a number of projects at the same time * Excellent multitasking skills * A team player with a high level of dedication * Ability to prioritize one workload * Strong communication skills * Must be detail oriented * Home Improvement experience is a plus, preferred but not required Pay & Benefits: * Up to $30/hour depending on experience * 401(k) * 401(k) matching * Dental insurance * Health insurance * Life insurance * Short & Long Term disability * Paid time off Work Remotely * No Job Type: Full-time Pay: $16.00 - $30.00 per hour Benefits: * 401(k) * 401(k) matching * Dental insurance * Disability insurance * Health insurance * Paid time off * Vision insurance Shift: * 8 hour shift Supplemental Pay: * Bonus pay Education: * High school or equivalent (Preferred) Experience: * Telemarketing: 1 year (Preferred) * Customer Service: 1 year (Preferred) Work Location: In person