Now Hiring - Precision Garage Door - Sales Development Manager in Rochester, MN

Full description of the position

GENERAL PURPOSE: During a new market opening, performs as a Sales & Service Technician for residential garage doors, garage door openers, and related components while developing a market. Provides recommendations for repair and replacement of necessary mechanical and/or electric parts for garage doors and openers. Sells appropriate services or replacement options. Interacts with customers on a daily basis providing them with excellent customer service. As the new market grows, this position will directly supervise the sales and service technicians, door installers, and door salesman in the field, reinforcing sales training to ensure maximum effectiveness. Prospects and solicits new business for the residential side of the organization, as business need dictates. Interacts with customers on a daily basis providing them information and recommendations about service, equipment and options available. Responsible for meeting company sales goals and financial objectives. Some incentives we provide: * Company truck * Training * Commissions * Bonus * And the potential to become the General Manager once the market is up and running! ESSENTIAL FUNCTIONS: * Acts as primary point of contact for all residential customers; develops leads for residential work through networking events, home shows, and other lead sources. * Manages and resolves customer complaints involving any type of issue as well as manages technician policy or behavioral misconduct; obtains sales and service technician's account of the appointment for each incident. Files technician issues in Paycor with disciplinary action taken. * Responsible for all staffing decisions for the local market; follows company policies for interviewing, hiring, and training; handles hiring and termination of staff as needed. * Reviews teams performance (Door Salesman, Installers, and Technician's); addresses performance related issues as needed; rides along and/or meets with service technicians while they are on job sites to review their performance; assists service technicians with work assignments providing technical and/or sales training or advice on a daily basis * Lead the team (technicians, installers, and door salesmen) by creating a culture of high level responsiveness and high integrity, high quality work. * Reviews and adheres to all safety rules with staff on a weekly basis; maintains company vehicles in good condition; ensures necessary repairs are made so the vehicle is being safely operated. * Recap KPI metrics at the weekly team meeting; review standout performers and address areas of need or concern. Train technicians on sales process taught at our sales training courses. * Oversee ordering/receiving of all doors and inventory for their location; use processes and resources to assure inventory is managed in a way that aligns with company standards; teach and follow door sales process from the sale all the way until the door is installed. * Optimize Technician and Installer schedules on a daily basis to ensure top performance capability for the company. * Review open invoices & sales orders on a daily basis as a checks and balance process to make sure deadlines are being met. * Review Follow Ups and Lead Management on a daily basis; work with office personnel to make sure processes and procedures for each function are being followed. * Assist with review on any Aging Accounts Receivables with the office staff to assure that any lingering issues for the local market are being addressed in a timely manner. * Serves as part of the senior management team in the operation of the company. * Make sure checks and cash is deposited in a timely manner to support business operations. MINIMUM QUALIFICATIONS: High school diploma/Some college recommended; supplemented by five or more years' proven sales experience estimating, bidding, and closing deals directly with customers, preferably in the garage door industry; must have; or an equivalent combination of education, certification, training, and/or experience. Must have and maintain a valid driver's license and excellent driving record. Summary In the role of Garage Door Market Lead - New Market, you will be pivotal in driving sales and managing operations within the garage door sector. Reporting to the Regional Manager, you will utilize your core skills in heavy lifting, door hanging, and power tools to ensure efficient installation and maintenance. Your premium will enhance service offerings, while your relevant skills in construction, blueprint reading, and mechanical knowledge will support project execution. Join us to lead market expansion and deliver exceptional service to our customers. Qualifications * Proficient in using hand and power tools for garage door installation and repairs * Strong mechanical knowledge and experience in construction and carpentry * Experience with heavy lifting and door hanging * Background in trim carpentry * Capable of working at residential homes and/or construction sites and adhering to safety protocols Job Type: Full-time Pay: $67,479.00 - $125,000.00 per year Benefits: * 401(k) * 401(k) matching * Dental insurance * Employee assistance program * Flexible spending account * Health insurance * Health savings account * Life insurance * Paid time off * Parental leave * Professional development assistance * Referral program * Retirement plan * Vision insurance Schedule: * Monday to Friday * On call * Weekends as needed Application Question(s): * Are you comfortable working in a commission based role? There is no cap so earning potential is unlimited! * This position will be responsible for opening up our NEW market in Rochester. Sales experience is a must with additional Garage Door experience a plus. Do you have translatable experience? Experience: * Garage Door: 1 year (Required) * Sales: 1 year (Preferred) License/Certification: * Driver's License (Required) Ability to Commute: * Rochester, MN 55901 (Required) Ability to Relocate: * Rochester, MN 55901: Relocate before starting work (Required) Willingness to travel: * 25% (Preferred) Work Location: In person