Now Hiring - Manhattan Insurance Group - CSR - Customer Service 4-40 Insurance Agent or 2-20 Insurance Agent in Miami, FL

Full description of the position

Job Summary We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional client services, addressing customer inquiries, and ensuring a positive experience for all clients. Responsibilities * Provide outstanding customer support by addressing inquiries via phone, email, or chat. * Communicate clearly and professionally with clients to ensure their needs are met. * Assist in quoting and processing new business Requirements * Proven experience in client services or customer support roles is preferred. * Support clerical duties such as filing, scanning, and document management * Assist clients with policy questions, changes, and renewals * Strong data entry skills with attention to detail. * Excellent verbal and written communication abilities. * Ability to analyze customer needs and provide tailored solutions. * Proficiency in using computer systems and software applications relevant to the role. * Bilingual skills are necessary * A positive attitude, strong work ethic, and willingness to learn in a fast-paced environment. Join our team today and contribute to delivering exceptional service that makes a difference! Job Type: Full-time Pay: $60,000.00 - $65,000.00 per year Ability to Commute: * Miami, FL 33155 (Required) Ability to Relocate: * Miami, FL 33155: Relocate before starting work (Preferred) Work Location: In person