Now Hiring - San Antonio Botanical Garden - SR MANAGER SALES & EVENTS in San Antonio, TX

Full description of the position

Position Description: SUMMARY OF RESPONSIBILITIES The Senior Manager Sales & Events is responsible for the overall success of the department. This person will have revenue goals as well as non-monetary goals such as quantity and quality of events. The Garden opened a new event center in March 2020, along with a grand lawn for rentals. The venue serves up to 800 people. In addition, the Garden has numerous additional areas in the Garden for rentals. COMPETENCIES/SKILLS Provides a signature guest experience through outstanding customer service. Supervises a team to successfully increase revenue and exposure in San Antonio. Hires and trains staff. Maintains client relationships with industry partners such as Visit San Antonio, Destination Management Companies, Destination Management Organizations, Meeting Planners, and Wedding Planners. Solicit, negotiate, and book new and repeat business through client inquiries, outside sales calls, telemarketing, mailings, and participate in networking events. Attends networking engagements to establish new partnerships and Garden recognition. Plan, organize and execute prospecting calls, outside sales calls, tours, presenting and preparing written proposals and contracts. Works directly with Director of Marketing to develop marketing and advertising plans for rentals and events. Establishes sales quota for self and Manager of Sales. Approximately 50% of this position is direct sales with customers. Promote event and meeting planner surveys to design improvement plans and service recommendations. Creates and maintains budget for the department. Maximize rental spaces to meet/exceed revenue goals. Controls expenses to accurately forecast and manage rental and events. Uphold terms and conditions in rental and events contracts. Maintains knowledge of Garden programs and events. Develops, maintains, and promotes positive and professional relationships with internal staff, volunteers, members, vendors (caterers and rental companies), contractors, media and the general public in order to achieve departmental and organizational goals. Assists and performs other duties as assigned. Strives to make the Garden events and rentals the best in San Antonio bar none! QUALIFICATIONS Requires five or more years event planning experience. A bachelors degree is preferred. Requires quick problem-solving skills. Bi-lingual or multi-lingual is a plus. Communicates well with guests. Remains polite, courteous, and helpful at all times. Working knowledge of Microsoft Office suite. Ability to successful pass a criminal background check. Ability to work independently as well as in a team environment. Ability to work outside. Evenings, weekend and/or holiday work will periodically be required to deliver programs or to provide staff support to events. Occasional bending, stooping, reaching, crouching or light lifting (up to 25 lbs.). Prolonged periods of standing, walking or delivering programs in varying environmental conditions. Compensation : Compensation will be commensurate with the qualifications and experience of the individual.