Now Hiring - Pivotal Executive Group - Customer Sales Specialist in Santa Maria, CA

Full description of the position

At Pivotal Executive Group , we believe the foundation of every successful business is strong, consistent customer care. As we continue to expand our client base, we're hiring a full-time Customer Sales Specialist to serve as a frontline connection between our business and the customers we support. This role is perfect for someone who thrives in a front-facing customer-focused business environment and wants to grow within a results-driven, professional business setting. This role is ideal for individuals with a passion for technology, customer service, and sales. As the Customer Sales Specialist you will engage directly with customers face-to-face within a provided territory, handling account inquiries, product recommendations, and service upgrades. The Customer Sales Specialist, will handle daily customer interactions with precision and empathy-solving problems, answering questions, and ensuring each customer receives the support they deserve. Your role will directly impact customer satisfaction, retention, and the long-term strength of our business relationships. What Customer Sales Specialist Do * Manage customer concerns with confidence, resolving inquiries and support issues quickly * Represent Pivotal Executive Group with a people-first mindset in every interaction * Document customer feedback and recurring business issues to improve internal business processes * Collaborate with business teams to ensure accurate communication and problem resolution * Provide thoughtful service and personalized care to help increase long-term customer loyalty * Help customers navigate services and make informed sales decisions based on their goals * Contribute to business growth by delivering an exceptional customer experience * Follow up proactively to ensure ongoing customer satisfaction What We 're Looking For in a Customer Sales Specialist * Strong communication and interpersonal skills * A genuine desire to help others and build customer trust * Experience working in customer support, contact centers, or business services * Ability to multitask and adapt in a fast-moving business environment * Detail-oriented and comfortable using CRM and business management tools What We Offer: * Uncapped commission structure * Hands-on training and professional development * Career advancement opportunities within our company * Bonuses and incentives based on performance * National holidays off Job Type: Full-time Pay: $53,690.00 - $58,395.00 per year Compensation Package: * Bonus opportunities Schedule: * 8 hour shift * Day shift * Monday to Friday * Weekends as needed Work Location: In person