Now Hiring - Chico's Distribution Services, LLC - Professional Services Sales in Melbourne, FL

Full description of the position

POSITION OBJECTIVE: The Sales Associate is responsible for supporting Management in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of ensuring a great customer experience and maximum profitability. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow! FUNCTIONAL RESPONSIBILITIES: Drive for Results * Meets company sales goals by utilizing sales techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires. * Maintains knowledge of current sales and promotions; maintains pricing and visual standards. * Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management. * Participates in visual directives including monthly store sets and sales floor maintenance. Customer Experience * Promotes the Most Amazing Personal Service (MAPS) principles and standards as demonstrated in our selling models and offers a cohesive omni channel experience. * Ensures prompt resolution of customer concerns. * Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices. * Reinforces buying decisions at the checkout and achieves add on goals including gift card sales. * Signs up clients for reward program. * Builds and maintains a solid customer following through clienteling and wardrobing. * Knows current product fit and style assortment offerings in store and on-line. * Maintains consistent client communication through utilization of our clienteling tools; Style Connect and Customer Book. Operational Excellence * Supports replenishment activities that keep the store full and abundant. * Assists with locate fulfillment. * Assists with visual directives, including floor sets, window changes, visual presentations, signage placement, etc. as directed. * Assist with boutique cleanliness and organization Teamwork and Growth * Promotes an inclusive, collaborative approach to problem solving. * Seeks personal developmental opportunities and readily solicits feedback. * Other duties as assigned. This position may be found in multiple brands. Some duties may vary from brand to brand. COMPETENCIES: * Culture - Living the Chicos FAS Values and Guiding Principles by demonstrating Customer Focus, Instilling Trust, Driving Engagement and Delivering Results with High Performance. * Manages Complexity - Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. * Plans and Aligns - Planning and prioritizing work to meet commitments aligned with organizational goals. * Organizational Savvy - Maneuvering comfortably through complex policy, process, and people-related organizational dynamics. * Courage - Stepping up to address difficult issues, saying what needs to be said. QUALIFICATIONS: * High School diploma or equivalent * Retail or sales experience preferred * Must be 18 years of age or older * Excellent communication skills * Excellent customer service skills * Able to learn or adapt to technology provided by the company * Strong organizational skills and ability to multi-task in a fast-paced environment * Able to communicate with customers, Associates, and Management * Regular attendance is essential to this position to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required PHYSICAL REQUIREMENTS: * Constant Walking/Standing- 67-100% of 8-hour shift * Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift * Frequent Climbing- 34%-66% of 8-hour shift